Support Representative II
ID 2024-28260
Location
Cone Health Outpatient Rehab Center at Brassfield
Work Location
US-NC-Greensboro
Division : Name
Moses Cone Hospital
Department : Name
AMBSVC-MC-OP Spclty Rehab Brass
Category
CLERICAL / ADMIN
Position Sub-Category
OTHER
Position Type
Full Time (40 hours / week)
Employment Type
Employee
Exempt / NonExempt
Non-Exempt
1.00
Workforce Status
Onsite
Work Hours
40.00
Provider Schedule (specific schedule)
M-F TBD hours
On call Required
Overview
The Support Rep II works closely with physicians, nurses, and other medical staff to provide administrative duties in a health care facility.
- Working under some supervision, this job is responsible for obtaining registration and financial data for registration; registering patients;
- scheduling patients for initial evaluations and follow-up appointments; interpreting charge information and collecting payment from patients at time of service;
maintaining, copying, and retrieving medical records; and performing other general office duties as needed.
Talent Pool : Allied Health
Responsibilities
Schedules outside services for patients and coordinates care with referrals for providers.
Pre-authorizes testing through required insurance carriers; determines co-pay and deductibles by compiling insurance data.
Records patient information including insurance eligibility, test results, medical history, and physician referrals.
Assembles, compiles, and maintains patient records and charts; files and faxes records requested by outside offices.
Retrieves inbound faxes from insurance companies, test results, pharmacies, and consultations from physicians.
Assists with credentialing by processing applications to meet insurance and facility requirements.
Performs other duties as reasonably required or assigned.
Qualifications
EDUCATION :
Required : High School Diploma or equivalent
EXPERIENCE : Required : 1 year
Required : 1 year
LICENSURE / CERTIFICATION / REGISTRY / LISTING :
Required : Basic Life Support (BLS) (CPR) American Red Cross or AHA Healthcare Provider