A company is looking for a Development Support Specialist III to provide high-level technical support and enhance customer experience.
Key ResponsibilitiesResolve complex technical issues related to API, SAML / SCIM, and integrations for enterprise customersDevelop and maintain resources and documentation for the developer communityCollaborate with product teams to relay customer feedback and optimize product usageRequired Qualifications5+ years of experience in Customer Support, Engineering, or similar technology fields2+ years of experience with integration support or internal agent support1+ year of coding and development experience or equivalent educationExperience with SAML / SSO / SCIM integration setup and troubleshootingSalesforce administration experience is a bonus
Development Support Specialist
A company is looking for a Development Support Specialist III to provide high-level technical support and enhance customer experience. ...
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