Patient Scheduling Specialist-(2400941)
Who you are :
Asthe Patient Scheduling Specialist for Catholic Medical Center (CMC), you will act as the first welcome for callers on behalf of the CMC practices.
This is a benefitted full time (40 hour), Monday Friday, position
What you will do :
- Respond to multi-channel inquiries (phone, email, fax, portal, EMR messaging, and any additional access channels) from patients, providers, employees, and others regarding appointments and services within Access CMC in accordance with established CMC guidelines
- Utilize physician / provider scheduling guidelines to schedule appointments while meeting established Contact Center performance goals.
- Use CMC Healthcare systems, contact center applications, reference materials, and websites to enter patient information, answer patient questions, verify insurance, perform specific scheduling functions, and other duties as necessary or assigned.
- Complete call processing in an efficient manner, working as part of the team to handle the call volumes.
- During all interactions, display characteristics of compassion, respect, patient-centered care, human dignity, de-escalation and excellence.
What you will bring :
- Two to three years’ experience in health care setting performing similar work activities
- Computer / PC literate and able to navigate different applications / systems and websites.Experience with Allscripts and TalkDesk is a plus.
Who we are :
Catholic Medical Center ( CMC ) is a nonprofit, regional health system committed to delivering the highest quality and most advanced healthcare to patients across New Hampshire.
CMC is the home of the nationally-renowned New England Heart & Vascular Institute, rated among the top cardiovascular programs in the country.
We are driven by our mission to offer health, healing, and hope to every individual who seeks our care, and we live by our values of Respect, Integrity, Compassion, and Commitment.
CMC is proud to be named to the Forbes list of America’s Best-in-State Employers for two consecutive years. This prestigious award is presented by Forbes and Statista, Inc.
and is based on 2.1 million employer recommendations from employees working for companies with more than 500 employees in the United States.
With our award-winning clinical programs, primary care network and dedication to community, CMC is fostering a healthier New Hampshire, every day.
Catholic Medical Center is an equal opportunity employer and we embrace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
Primary Location
US-NH-Manchester
Patient Access
Schedule
Full-time
Shift
Employee Status
Regular
Job Type
Standard
Job Level
Non Manager
Patient Scheduling Specialist
As the Patient Scheduling Specialist for Catholic Medical Center (CMC), you will act as the first "welcome" for callers on behalf of the CMC practices. Use CMC Healthcare systems, contact center applications, reference materials, and websites to enter patient information, answer patient questions, v...
Patient Scheduling Specialist
Patient Scheduling Specialist-(2400941). Asthe Patient Scheduling Specialist for Catholic Medical Center (CMC), you will act as the first “welcome” for callers on behalf of the CMC practices. Use CMC Healthcare systems, contact center applications, reference materials, and websites to enter patient ...
Bilingual Patient Access Specialist
A company is looking for a Bilingual Patient Access Specialist (Spanish) to provide patient support and schedule appointments in a high-volume call center environment. Key Responsibilities:Answer a high volume of calls and schedule appointments for multiple clinical sitesGather and input patient dem...
Customer Service Representative
Aristocrat Interactive seeks a full-time Customer Service Representative (Tier 1) to support our players in the iGaming and iLottery space. Provide feedback on service failures or customer concerns. Thrive in a fast-paced, dynamic environment while maintaining high customer service. The business is ...
Remote Administrative Assistant (No Experience Required) - Earn $25/hr-$45/hr, Full-Time/Part-Time, Flexible hours
...
Medical Interpretation Training Coordinator and Instructor
Medical Interpretation Training Coordinator and Instructor. This position will improve the supply and distribution of trained interpreters and provide training on how to work with interpreters to health care professionals. Offers training and technical assistance to health care professionals. We are...
Remote Customer Service Representative 50k-60k/Year - Work From Home
Handle incoming customer service calls. Accept customer calls and return customer. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Dispatch incoming customer phone calls. ...
Veterinary Receptionist
Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes. Experienced Receptionist with a minimum of 1-year veterinary experience . ...
Front Desk Receptionist (Blo Boss)
Blo Blow Dry Bar in Bedford, NH is looking to add Rockstar Receptionists to our team! We are passionate about education and development and invests in our receptionists through sales training, leadership coaching and product knowledge. ...
Administrative Assistant
Summary Operating Title Administrative Assistant Long Classification Title Administrative Assistant III Campus Location Keene Department KSC Dean of Students Summary of Position Keene State College invites applications for a Administrative Assistant to the Dean of Students Office that will assist wi...