Senior Manager, Quality Engineering

Collaboration drives Nordson's success as a market leader in Industrial Precision Solutions and Advanced Technology. Our employees thrive in an environment where we help each other reach our personal best and enable our company to continuously improve and grow, and our customers to succeed.

You will find Nordson employees sharing our success by giving back in the communities around the world where we live and work.

Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.

From the mobile device in your pocket to the sensors in your car, and even life-saving medical devices, Nordson's technology is used to make products that touch your life every day.

Do you want to join a growing team in a market-leading technology company? We're looking for motivated individuals who care about helping our customers succeed.

If you value integrity, respect for people, customer passion, energy, and excellence, you'll fit right into the Nordson culture.

Nordson EFD - East Providence, Rhode Island, United States

We are looking for a Senior Manager, Quality Engineering who would be responsible for maintaining the highest quality standards for Nordson EFD products manufactured at the East Providence, RI and Norwich, CT facilities.

They will develop, implement, monitor, and maintain end to end quality assurance systems and production processes that are key to creating high quality & safe products.

The individual in this role will make authoritative decisions and recommendations that are conclusive and have a far-reaching impact on the organization.

They will set team priorities based on business-level metrics and strategic plans for high volume injection molded products and high mix electro-mechanical products.

How YOU will make an impact :

• Provide leadership to a team of Quality engineers and Quality control supervisors to execute on Nordson EFD's Quality strategy with end-to-end ownership of our supplier quality, in-plant quality and customer quality performance ensuring alignment with our corporate metric.
• Hire, mentor and provide guidance to the team that cultivates a collaborative and inclusive environment to achieve industry leading quality performance and maintaining a customer centric focus.
• Develop and apply quality control plans, test and inspection methods, statistical analysis methods, Root cause analysis methods, FMEA's and standardize processes to continuously improve our quality performance.
• Refine quality data collection systems and implement visual management boards to analyze / track quality performance and prevent escalations.
• Manage quality escalations with customers.
• Maintain a working knowledge of industry quality standards and effectively apply quality management system (ISO9001 : 2015) within the broader organization.
• Facilitate and lead ISO Audits, internal audits, customer audits & safety audits. Prepare various departments for auditing, collect and report changes that require implementation.

Qualifications To Be Successful :

• 10 years' QA system implementation and administration experience, preferably on injection molded and electro-mechanical products in a ISO9000 manufacturing setting with 5 years of people management experience.
• Strong Analytical skills, understanding of quality tools (control charts, process capability, MSA, pareto charts etc.) and knowledge of problem-solving methodologies (8D, PDCA etc.).
• Demonstrated knowledge of advanced lean principles and methods (Lean 6-Sigma, Value Stream Mapping, Rapid Improvement Events) and Advance product quality planning (APQP).
• Working knowledge of ISO9001 Quality Management system, audit certification preferred.
• ASQ CMQ / OE, CQE, or CQA certification is preferred.
• Excellent interpersonal capabilities, ability to concisely escalate issues and have difficult conversations.
• The ability to multi-task in a fast-paced environment and prioritize duties to meet deadlines daily.
• Bachelors in Engineering (Mechanical or Electrical engineering preferred)

What We Offer :

• Flexible work hours.
• Starting day 1, your benefits include Medical, Rx, Vision, Dental, Health Savings Account (HSA), 401k (with match AND additional 3% annual company contribution), tuition reimbursement and Life Insurance.
• Annual cash bonus based on personal & company performance.
• In addition to paid time off and paid holidays, each employee receives 16 hours of paid time each calendar year to perform volunteer services in our communities.
• Full-service on-site cafeteria.

Working Conditions and Physical Demands : Office environment. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed above are representative of the knowledge, skill, and / or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Travel Required : Estimated 10%

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