Business Analyst

Overview

The Business Analyst will support the development and delivery of technical projects that improve the use of public health data to inform decision making.

This role is aligned to the Workforce Acceleration Initiative (WAI). WAI is a federally funded CDC Foundation program with the goal of helping the nation’s public health agencies by providing them with the technology and data experts they need to accelerate their information system improvements.

Working within Salt Lake County Health Department's Internal Services Division, the Business Analyst will support the development and delivery of technical projects that improve the use of public health data to inform decision making.

The Business Analyst will facilitate alignment towards the planning and implementation of a public health data systems project, while managing the project tasks and follow-up.

The person in this position will collaborate across technical and non-technical teams to gather requirements, assure that requirements are correctly understood by developers and provide guidance for user training and change management.

This project includes reviewing consultant documents, defining use cases, and collaborating with bureaus and divisions to refine the strategic plan to ensure alignment with organizational needs.

This position will focus on the Data Modernization Initiative (DMI) and support other department projects, particularly in IT and informatics, ensuring alignment across initiative.

The Business Analyst will be hired by the CDC Foundation and assigned to the Salt Lake County Health Department's Information Technology (IT) team, part of the Internal Services Division.

This position is a hybrid work arrangement with in-person meetings at the Salt Lake County Health Department and eligible for remote work when not scheduled to work at the department.

Responsibilities

• Lead or participate in requirements gathering / Joint Application Development sessions, working closely with the Informatics team, the division and department managers, subject matter experts, vendors, and users.
• Define and document requirements and use cases and assure these are correctly understood by developers.
• Evaluate current business processes and IT systems to identify improvement opportunities.
• Develop comprehensive test cases at the application and multi-application levels.
• Work with user community, technical teams and vendors to meet implementation timeline.
• Facilitate workshops and meetings to ensure stakeholder alignment and effective communication regarding new systems and use cases.
• Review recommended strategic plan and provide expertise and recommendations based on current business workflow.
• May perform data quality assurance; troubleshooting application and / or interfaces as problems arise and report issues.
• Facilitate business / functional requirement review, approval, and sign-off sessions.
• Document business practices and workflows, identify opportunities for improvement, support process improvement, discover issues and deliver improved value.
• Prioritize initiatives based on business needs and requirements.
• Effectively communicating insights and plans to cross-functional team members and management.
• Ensure solutions meet business needs and requirements. Monitor service level agreements.
• Lead training and change management efforts to ensure successful adoption of new systems
• Apart from the listed responsibilities, should willingly take on other duties as needed.

Qualifications

• Required Qualifications
• Bachelor’s degree in a technical field such as computer science, computer engineering or related field required. MBA or other related advanced degree preferred.
• Minimum of 5 years of related experience as a business analyst, project, or implementation manager.
• Experience writing Use Cases to document requirements.
• Experience collaborating with a multi-disciplinary team to translate user and technical requirements and lead the team through smooth and continuous delivery.
• Knowledge and experience with project management methodologies, principles and processes., ,
• Knowledge of Work Breakdown Structure (WBS) and hybrid approach methodology for effective project planning, task organization, and structured execution.
• Experienced in change management and risk management principles and processes to provide leadership in the development of strategic plans and change management initiatives and their roll-out.
• Experience using data to make decisions, gathering data insights by design to improve outcomes.
• Demonstrated experience developing and maintaining working relationships with internal and external partners and can effectively promote collaboration among differing viewpoints.
• Strong understanding of technical concepts and legacy systems.
• Knowledge of user experience design and user research principles and concepts.
• Ability to communicate and articulate problems and resolutions to technical and non-technical teams.
• Outstanding interpersonal and teamwork skills; and the ability to develop productive working relationships with colleagues and partners.
• Experience working in a virtual environment with remote partners and teams.
• Proficiency in Microsoft Office
• Preferred Qualifications
• 7 years of experience in project or implementation management
• Skilled in Visio and Lucid chart for diagramming.
• Knowledge of data exchange and FHIR

Special Notes This role is involved in a dynamic public health program. As such, roles and responsibilities are subject to change as situations evolve.

Roles and responsibilities listed above may be expanded upon or updated to match priorities and needs, once written approval is received by the CDC Foundation in order to best support the public health programming.