Patient Access Rep. - 100% Remote - Within WA

A WELL ESTABLISHED MEDICAL PROVIDER HERE IN WASHINGTON STATE IS LOOKING TO HIRE ON A GROUP OF REMOTE PATIENT ACCESS REPS TO JOIN THEIR TEAM IN NOVEMBER FOR A 6-MONTH ASSIGNMENT!

This is a 6-month assignment, can be a good foot in the door with this company!

100% Remote but Candidate must remain within 60-minute of Spokane or Renton, WA due needing to be able to pick-up equipment

CAN ACCEPT CANDIDATES FROM IDAHO WHO ARE CLOSE TO SPOKANE

Expected Interview Date : 9 / 16

Expected Start Date : 11 / 5

Schedule : Can be an 8-hour shift between 7 : 30am-6pm PST Mon-Fri

Training is Mon-Fri 8-5

Equipment Provided - Computer, two monitors, keyboard, mouse, headset, and web cam

Description :

In this position you will perform general patient access and registration duties in "EPIC", such as, answer telephones, make appointments, process referrals, maintain provider templates and appointment schedules, verify patient demographics and insurance coverage.

This position will be primarily supporting the Primary care Call Center.

Additional Skills & Qualifications :

2 years of customer service experience, (high end ie Nordstrom's / Marriott)

1 year call center experience, ideal 1 year working in a medical office admin type roles

Excellent Communication and Service service skills.

Quick thinker, willing to adapt, strong stress management skills

Computer savvy

High School / GED required

Work From Home Requirements :

• A connection with 20Mb+ download and 8Mb 10Mb upload speeds is REQUIRED.
• Must be able to hardwire to their internet modem and cannot access internet wirelessly.

Workspace Expectations :

• Employees who work from home are required to have a quiet and private workspace in the home. We must protect PHI (Patient Health Information) at all times.
• Telecommuting should not be viewed or used as a substitute for dependent care. To dedicate full attention to work duties, telecommuters must make regular dependent care arrangements while telecommuting.
• This is a remote work opportunity, but not suitable for nomadic employment. Candidates must reside in Washington or Idaho during their contract for employment with Kaiser Permanente and cannot travel with their equipment.
• Agents are expected to join training and scheduled meetings with camera on.

Experience Level :

Entry - Intermediate Level

We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.

This temporary role may be eligible for the following :

• Medical, dental & vision
• 401(k) / Roth
• Insurance (Basic / Supplemental Life & AD&D)
• Short and long-term disability
• Health & Dependent Care Spending Accounts (HSA & DCFSA)
• Transportation benefits
• Employee Assistance Program
• Time Off / Leave (PTO, Vacation or Sick Leave)

About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity.

We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia.

As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.