Senior Application Administrator - Jira (5260)

Job Description

This is a remote position.

The scope of the proposed services will include the following :

• Provide maintenance, support, troubleshooting, and updating / upgrading of Jira.
• Oversee the administration, configuration and support of Jira, external application integrations (ex : GitHub and Bamboo), and Atlassian Marketplace 3rd party applications.
• Identify, respond, research and resolve program, data, or system software problems in consultation with other employees and / or users.
• Provide technical knowledge transfer, training, documentation, mentorship and guidance to State personnel for requested work.

Requirements

Expertise and / or relevant experience in the following areas are mandatory :

• Experience performing upgrade of multi-node data center instance (9.x version minimum)
• Experience updating Jira application configuration files (e.g., setenv.sh, server.xml, web.xml, application-properties, dbconfiguration, etc.)
• Experience creating and updating Bash scripts
• Experience maintaining CRON table entries
• Experience creating and updating Groovy scripts
• Experience using RHEL command line
• Experience monitoring and troubleshooting issues with clustered nodes, submitting and working with Atlassian support as necessary
• Experience with TSQL and creation / alteration of SQLServer database objects (e.g., stored procedures, views, tables, etc.)
• Experience performing Jira project configuration including customized workflow post functions, custom listeners, custom events, and complex work item security schemes
• Experience constructing JQL including advanced functions

Expertise and / or relevant experience in the following areas are desirable but not mandatory :

• Certification as Jira Administrator
• Set up and use of Jira API's
• Configuration of external application integrations (ex : GitHub and Bamboo) and Atlassian Marketplace 3rd party applications
• AD / LDAP connection and configuration
• HTML / Javascript
• Structure
• Zephyr Squad and / or Zepyr Scale
• Basic understanding of load balancing and networking

Expected term :

Start : 12 / 16 / 2024

End : 06 / 30 / 2029

Requirements

Expertise and / or relevant experience in the following areas are mandatory : Experience performing upgrade of multi-node data center instance (9.

x version minimum) Experience updating Jira application configuration files (e.g., setenv.sh, server.xml, web.xml, application-properties, dbconfiguration, etc.

Experience creating and updating Bash scripts Experience maintaining CRON table entries Experience creating and updating Groovy scripts Experience using RHEL command line Experience monitoring and troubleshooting issues with clustered nodes, submitting and working with Atlassian support as necessary Experience with TSQL and creation / alteration of SQLServer database objects (e.

g., stored procedures, views, tables, etc.) Experience performing Jira project configuration including customized workflow post functions, custom listeners, custom events, and complex work item security schemes Experience constructing JQL including advanced functions