This is a remote position.
The scope of the proposed serviceswill include the following :
- Providemaintenance support troubleshooting and updating / upgrading ofJira.
- Oversee the administrationconfiguration and support of Jira external application integrations(ex : GitHub and Bamboo) and Atlassian Marketplace 3rd partyapplications.
- Identify respond research andresolve program data or system software problems in consultationwith other employees and / orusers.
- Provide technical knowledgetransfer training documentation mentorship and guidance to Statepersonnel for requestedwork.
Requirements
Expertise and / or relevant experience in thefollowing areas are mandatory :
- Experience performing upgrade ofmultinode data center instance (9.x versionminimum)
- Experience updating Jiraapplication configuration files (e.g. setenv.sh server.xml web.xmlapplicationproperties database configurationetc.)
- Experience creating and updatingBash scripts
- Experience maintaining CRON tableentries
- Experience creating and updatingGroovy scripts
- Experience using RHEL commandline
- Experience monitoring andtroubleshooting issues with clustered nodes submitting and workingwith Atlassian support asnecessary
- Experience with TSQL andcreation / alteration of SQL Server database objects (e.g. storedprocedures views tablesetc.)
- Experience performing Jiraproject configuration including customized workflow post functionscustom listeners custom events and complex work item securityschemes
- Experience constructing JQLincluding advancedfunctions
Expertise and / orrelevant experience in the following areas are desirable but notmandatory :
- Certification as JiraAdministrator
- Set up and use of JiraAPIs
- Configuration of externalapplication integrations (ex : GitHub and Bamboo) and AtlassianMarketplace 3rd partyapplications
- AD / LDAP connection andconfiguration
- HTML / JavaScript
- Structure
- Zephyr Squad and / or ZephyrScale
- Basic understanding of loadbalancing andnetworking
Expertise and / or relevantexperience in the following areas are mandatory : Experienceperforming upgrade of multi-node data center instance (9.
x versionminimum) Experience updating Jira application configuration files(e.g., setenv.sh, server.xml, web.xml, application-properties,dbconfiguration, etc.
Experience creating and updating Bashscripts Experience maintaining CRON table entries Experiencecreating and updating Groovy scripts Experience using RHEL commandline Experience monitoring and troubleshooting issues withclustered nodes, submitting and working with Atlassian support asnecessary Experience with TSQL and creation / alteration of SQLServerdatabase objects (e.
g., stored procedures, views, tables, etc.)Experience performing Jira project configuration includingcustomized workflow post functions, custom listeners, customevents, and complex work item security schemes Experienceconstructing JQL including advancedfunction
Education
Bachelordegree