UX Researcher (Mid-Level) (USA Remote)

Job Description

Turnitin is a pioneer in education technology with its roots in academic integrity, delivering flexible assessment solutions to higher education institutions, high schools, and graduate programs.

With the broadest and deepest applications of AI for education, Turnitin is building innovative new products for the next decade of education.

We are seeking an experienced researcher to help us increase our velocity to deliver knowledge, products, and capabilities to help educational institutions empower student outcomes with academic integrity.

As a UX Researcher, you will be responsible for planning and executing end-to-end research projects. You will collaborate closely with product and engineering partners as well as the cross-functional UX team.

To succeed in this role, you must have a solid foundation in research practices and can tie insights to tangible business results.

You thrive in a highly ambiguous, fast-paced environment. Our environment requires discernment in research approaches, understanding when to prioritize speed for timely insights and when to apply thorough rigor to ensure depth and accuracy.

A day in the life :

The UX Researcher will be working with each team member as well as product and engineering stakeholders on a day-to-day basis.

The researcher will also spend time designing, planning, and conducting user research, translating findings into actionable insight to guide product development and iteration.

They will work closely with the UX Research team, where every work day is full of fun, engagement, and building meaningful connections with each other.

Key Responsibilities :

Independently spearhead both small-scale and mid-sized research projects

Collaborate with cross-functional teams to clarify and define research objectives

Equip designers, product managers, and other stakeholders with insights into user needs

Contribute to streamlining and enhancing the operational efficiency of the research team

Identify and employ the optimal channels for disseminating research findings

Plan and actively engage in participatory workshops

Champion and advocate for best practices in UX research across the organization

Present and communicate research insights to key decision-makers and stakeholders

Continuously seek feedback on research endeavors and actively provide feedback to peers