General Manager / Center Director / Fitness Director

KidStrong Libertyville
Libertyville, IL, US
$50K-$75K a year
Full-time

Benefits :

  • Stock Ownership Participation
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Profit sharing
  • Training & development

Compensation : $50,000-$75,000 annual with potential profit sharing

KIDSTRONG - Do what you love; love what you do!

At KidStrong, our mission is clear. We help parents build smarter, stronger, more athletic kids, with character.

Parents discover their child’s superpowers and raise future-proof, resilient kids who are confident in making friends, running the playground, and raising their hands high in the classroom.

In other words, We shape them to Win at Life!

GLAD TO BE HERE - Join our elite performing team (yes, like the Navy’s Blue Angels!)

Our team is a fun-loving energetic group of unicorns’ with experience in various fields, including management, child development, physical education, personal training, coaching, athletics and athletic training, pediatric OT, and more.

The common thread on this team is the drive and desire to positively impact kids and families while also developing ourselves and those around us to be better every day.

Be excited to foster a team environment of trust, camaraderie, friendship, fist-bumps, and positive energy.

We take this mission far more seriously than we take ourselves, and if that doesn’t excite you, we are sure there is a lovely cubicle job somewhere out there for you ;-)

https : / / youtu.be / OeNL6jMnsDE

GROW WITH US Professionally and Financially

Our north Chicago suburbs region will positively change the life trajectories of 25,000 kids and their families. We are rapidly growing and looking for talented, enthusiastic professionals who want a career in building better kids and are excited to be part of a young, fast-moving company.

We will have 5+ KidStrong centers in the next 3-4 years, and we are looking for individuals to help build and guide those centers to success.

As an early employee and a senior team member, you’ll have the inside track to operate the market regionally as we grow from a single center to a multi-unit operator.

And, as a key employee and a part-owner, you will have a unique career growth path with life-changing earning potential!

We are looking to have this position filled in September 2024 and are interviewing now.

https : / / youtu.be / OeNL6jMnsDE

WHAT WE EXPECT

A self-motivated, high-energy, detail-oriented individual whose passion for kids, paired with a growth mindset and the desire to learn and develop as a leader, drives them daily in efforts to make a positive impact.

Someone with a solid understanding of sales and operational excellence who, supported by an Assistant GM and our lead generation / marketing campaigns, will drive the center’s membership growth while engaging in customer relations with parents to retain existing members.

A leader with a positive attitude ready to utilize a thoughtful approach to all aspects of the organization while taking great satisfaction in meeting and beating goals, with a Win the Day philosophy.

Someone with experience with kids who leads from the front, gets on the mat, and teaches 3-5 classes per week.

If you are as obsessed with delighting our members as with documentation / systems let’s talk!

YOUR KEY RESPONSIBILITIES WILL INCLUDE

1. Grow The Business , effectively following up on marketing leads, exceeding sales targets and meeting operational budgets.

2. Lead From The Front by teaching at least 4 KidStrong classes weekly with contagious enthusiasm and leading by example by personally modeling all center activities, starting with superior customer service.

3. Manage Team / Develop People : Help recruit, hire, and train new coaches and ensure all center processes and programming are followed and executed properly.

4. Operate The Center, Systems, and Processes , ensuring that all front desk systems are followed, such as proper member check-in, phone inquiries (general and sales-related), guest registration, cash handling, delinquent account procedures, customer care calls, and change requests.

5. Communicate Effectively with customers, staff, KidStrong management, and corporate teams.

WE ARE LOOKING FOR .

REQUIRED

3-4+ years of combined management / customer service / sales experience, including overseeing all aspects of location / site management.

Experience with children and / or the fitness industry is strongly preferred.

  • An ambitious, growth mindset is a MUST; open, participative leadership style and drive for excellence.
  • Be promotionally oriented and schedule class trials through company-required vetting. Phone stamina is critical for the first 6 months, as leading our pre-opening sales requires making an average of 20 hours of calls per week ( 300-400 phone calls per week)
  • Understand all performance metrics of revenue, inventory, payroll, cost controls, and facility maintenance.
  • Strong work ethic, integrity, and professional demeanor, with the ability to multitask, manage client and staff concerns, and be a self-starter who gets the job done.
  • Excellent verbal and written communication skills, striving for error-free communication.
  • Strong work ethic, integrity, and professional demeanor.
  • Practical work experience using Microsoft Office Products.
  • This is NOT a 9-5 job - must be able to work a flexible schedule, including one weekend day, with specific hours depending on the center's needs.
  • Ability to run productive individual and team meetings

PREFERRED

  • Associate or Bachelor’s degree in business, education, health, fitness or related field
  • Sales success in a membership-based business
  • Experience using HubSpot and / or Slack software

CERTIFICATIONS AND PHYSICAL DEMANDS

Certifications Required (these can be obtained post-hire and must be kept current) :

  • CRP certified
  • First Aid certified
  • Epi Pen certified

Physical Demands :

  • Our staff is asked to work out with the kids, know the proper form and corrections, and actively run the activities. These activities involve bending, kneeling, crouching, crawling, reaching, balancing, etc.
  • Aerobic activity
  • Sustained physical exertion
  • High energy
  • Ability to lift 50 pounds

WHY JOIN US

You Are A Key Employee with A Potential To Become A PART-OWNER!

As a general manager, you are our key employee, a member of our management team critical to our short-term and long-term success.

Therefore, we are committed to acknowledging your immediate day-to-day efforts while rewarding your behavior as a PART-OWNER of our business in achieving longer-term business results, as follows :

  • Base Salary : $50,000 annual
  • Monthly-Paid Bonus : Up to 50% of your salary / $25,000 annual
  • Profit Sharing that, over time, could exceed your salary / bonus (paid quarterly)
  • PLUS, a substantial payout if / when the company is eventually sold

Monthly Bonuses

When it comes to your bonus, we like to keep it simple, using one metric for success. With team support, it's easy to earn Tier 1 bonuses and more each month with easily attainable sales targets.

Our 3-tier bonus structure works like this :

  • Tier 1 : (This should be a no-brainer.) Achieving this tier will earn you an additional $1042 monthly or $12,500 yearly on top of your base salary.
  • Tier 2 : Achieving this tier will earn you an additional $1563 monthly or $18,750 yearly on top of your base salary.
  • Tier 3 : Achieving this tier will earn you an additional $2083 monthly or $25,000 yearly on top of your base salary.

Propel Your Career

We believe in you and will help you discover and unleash your full potential!

  • Comprehensive Training : Receive training to equip you with the skills and knowledge needed to excel in your current role and prep you for the next career step.
  • Career Progression : We're invested in your growth! As you demonstrate your abilities, you'll have the opportunity to advance within the company.
  • Innovative Environment : Join a team that values innovation, creativity, and teamwork. Contribute your ideas and make a real impact.

WRAP IT UP

If YOU think you’re ready to join and build OUR team and positively impact thousands of kids' lives while maximizing your earnings and career potential, apply NOW, and let’s talk! We offer great training and a FUN, busy work environment to help you get all your daily steps in!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee.

All inquiries about employment at this franchisee should be made directly to the franchise location, and not to KidStrong Corporate.

30+ days ago
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