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Dispatcher/Scheduling Coordinator

First Mate Heating & Cooling
Lee's Summit, MO, USA
$18-$22 an hour
Full-time
Quick Apply

PLEASE DO NOT CALL OUR OFFICE DIRECTLY

First Mate Heating & Cooling , a welcoming provider of home comfort services located in Lee's Summit, MO , is on an exciting growth trajectory!

We're currently on the lookout for a dedicated and personable Dispatcher / Scheduling Coordinator to join our exceptional team in Lee's Summit.

As the first point of contact for our valued customers and clients, this team member plays a crucial role. We're seeking a candidate who embodies traits of high reliability, exceptional communication skills, a positive attitude, and self-motivation.

Position Details :

Work Hours : 8 : 00 am - 5 : 00 pm, Monday through Friday.

Pay Range : $20.00 per hour, depending on experience + Benefits

Benefits Include : On-the-job training, medical, dental, vision, disability, life insurance, a flexible spending account, an employee assistance program, paid holidays, and a weekly payday every Friday.

Required Qualifications / Achievements :

  • Prior dispatching experience, especially in HVAC or related home services, is highly advantageous
  • Geographical knowledge of the service area or strong map-reading skills
  • Experience in the maintenance industry
  • Advanced customer service skills
  • Polished phone etiquette with a friendly demeanor
  • Ability to multitask in a fast-paced environment
  • Strong organizational skills with meticulous attention to detail
  • Reliable and able to work on-site during designated hours
  • Proficient in computer skills
  • High school diploma or general education degree (GED)

Desired Qualifications / Achievements :

  • Working knowledge of the HVAC industry
  • Experience with Service Titan dispatching software is a significant plus
  • Advanced understanding of software technologies, including Windows OS

If you're ready to contribute to a dynamic team and thrive in a supportive work environment, we encourage you to apply. Join us at First Mate Heating & Cooling , where your skills and dedication will make a real difference in the lives of our customers.

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10 days ago
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