Job Description
Job Description
Our office is rapidly growing and we are looking to hire the right individual to fitinto our team. We are currently seeking to fill a full-time position as a Customer Service Representative.
The person filling this positionwill be responsible to provide exceptional customer service to our current clients and new prospects, answering phones, greeting customers and prospects in the office, processing policy change requests, and communicatingknowledge of our products, while answering any questions our clients may have.
If you are ready to build your insurancecareer within ourfriendly team atmosphere, fast paced office and motivated to succeed please apply today.
A Florida 4-40 Insurance Customer Service license is required for this position. .
Benefits
Paid Time Off (PTO)
Health Insurance
Disability Insurance
Life Insurance
Vision Insurance
Dental Insurance
Hands on Training
Mon-Fri Schedule
Retirement Plan
Responsibilities
- Process customer policy change requests.
- Handleincomingcalls from customers.
- Greet all customersentering the office, in a friendly and helpful manner.
- Provideexceptional customer service.
- Foster strong relationships with our customers to maintain a high level of customer retention and product loyalty.
- Provides on-going support to insurance customeras needed.
Requirements
- Possess an upbeat, positive and enthusiastic attitude.
- Create relationships from a cold start.
- Must have ability to multi-task.
- Professional phone etiquette.
- Excellent verbal and written communications skills.
- Driven and goal-oriented individual.
- Ability to tactfully handle stressful and difficult situations.
- Possess or obtain a Florida 4-40 Customer Service License.
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