RN Spine Program Coordinator

Essential Job Functions

• Accountable for planning, managing, and evaluating the administrative operations of the Billings Clinic Spine Program to ensure optimal productivity and smooth daily patient flow.
• Effectively allocates resources to meet service demand, ensuring patient and provider satisfaction, and ensuring compliance with relevant regulatory requirements.
• Works with multidisciplinary team developing, implementing, and evaluating standards of care and protocols to improve patient care, practice, and systems.

Consults across the continuum to ensure optimal patient transition plans.

• Collaborates with clinical leaders to ensure a well-coordinated, multidisciplinary program of care and education across settings.
• Integrates related research into practice, educating organization on any clinical trials, and tracking research while participating in spine research.
• Identifies key outcomes specific to spine centered-care management, analyzing current educational initiatives, planning for improvements, and systematically integrating them into practice within the Billings Clinic system while coordinating with regional sites for continued improvement on spine education and implementation of evidence based best practice standards.
• Collects, reviews, and analyzes information for evaluating patient care outcomes.
• Maintains the spine registry for the purpose of performance improvement by measuring and evaluating plans to improve both the processes of care and the outcome.

Supervises the collection, coding, scoring, and development processes for validation of data.

• Facilitates in designing the registry to facilitate performance improvement activities, trend reports, and research while protecting confidentiality.
• Coordinates spine care management utilizing effective communication across the continuum of spine care, including planning and implementation of clinical protocols / practice management guidelines, monitoring care of in-hospital patients, serving as a resource for clinical practice, and discharge planning.
• Identifies multidisciplinary opportunities for improvement in a timely manner and assists team members with problem resolution through plan development, implementation, and evaluation.
• Monitors quality, continuity of care, clinical outcomes and system issues related to care delivery, developing quality filters, audits, and case reviews, identifying trends and sentinel events, and helping to outline remedial actions while maintaining confidentiality.
• Coordinates spine committee and multidisciplinary spine peer review meetings.
• Participates in case review, standardizing practice guidelines, and directs community spine education and prevention programs.
• Stabilizes the complex network of many disciplines that work together to provide high-quality care, serving as an internal resource for physicians and staff in all Billings Clinic departments, and acting as a liaison for Spine Care with the community and state.
• Works with Spine Medical Director to develop and evaluate evidence-based guidelines, pathways, and protocols to reduce inappropriate variation in care.
• Participates in research selection, analysis, and distribution of findings, and facilitates protocol design for accurate data collection, feedback, and analysis.
• Facilitates and ensures that comprehensive, multidisciplinary collaboration of spine care occurs with the patient, family, physicians, and other health care providers.

Identifies fragmentation / duplication and assists the team in defining effective utilization of resources.

• Provides expert nursing care in an expanded role to patients with spine care.
• Provides consultation to nursing, pharmacy, medical staff, and others to develop, implement, and evaluate a comprehensive plan of care, including a discharge plan, for patients with spine related conditions to achieve desired patient outcomes.
• Verbally communicates pertinent information with key clinicians in a timely manner. Utilizes appropriate documentation tools for effective written communication.
• Provides post hospital contact to evaluate transition and outcome. Personalizes educational interventions to match the patients’ and families’ unique learning needs, barriers, and preferences.
• Provides and supports spine related education for Billings Clinic and regional staff development.
• Develops and delivers educational programs for all staff that care for patients who have spine related conditions. Provides reinforcement of spine education to patients and family.
• Leadership
• Works collaboratively with other nursing peers to improve patient care and advance nursing practice.
• Assists in developing and evaluating written policies and procedures pertinent to the program.
• Participates in professional organization activities.
• Promotes cost effective behavior in staff throughout the continuum of care.
• Advances the practice of nursing through publications and presentations in collaboration with researchers and clinical experts, evaluates effectiveness of select initiatives.
• Identifies needs and sets goals for own growth and development; meets all mandatory organizational and departmental requirements.
• DNV Advanced Orthopedic & Spine Education Requirements

Required to complete 8 education hours annually for DNV Advanced Orthopedic and Spine Certification Requirements.

Minimum Qualifications

Education

4 Year / Bachelors Degree Degree in Nursing

Experience

• 5 Five years of successful professional nursing experience related to Neurosurgery, Orthopedic Spine or experience with spine cases, required.
• 1 Successful professional nursing experience within the Billings Clinic health system, required.

Certifications and Licenses

• Current Montana License as a Registered Nurse At hire
• Montana Driver license or the ability to obtain one. At hire Ability to be insured to operate organization vehicles.

Employee Benefits

Billings Clinic Employees

Billings Clinic is a best place to work because if its people. The collegial atmosphere, teamwork, pride in care, and numerous opportunities to grow both personally and professionally help keep our amazing employees here caring for patients.

State of the art facilities and advanced technology gives the health care professionals the tools to provide advanced health care in a healing environment.

• 2019 Billings Chamber of Commerce Employer of the Year
• 2019 Becker’s 50 Best U.S. Companies to work For
• 2019 Women’s Choice Award for America’s Best Hospitals for Patient Experience
• LivAbility One of the Top 25 Best Places to Live in America
• 2016 Outside Magazine’s America’s Best Town

Employees have the opportunity to make a difference in the lives of each other and our patients, making this a truly meaningful place to work.

The organization also offers employees the opportunity to engage in numerous councils and educational opportunities leading to career growth and involvement in decision making and important initiatives.

Beyond giving great care, employees’ ideas and insights are valued at every level of the organization.

At Billings Clinic, it is important to celebrate milestones and ensure that employees feel valued. Recognitions such as the DAISY or BEE Awards, Years of Service and the employee recognition program give everyone the opportunity to show encouragement toward team members who go the extra mile.

Billings Clinic offers excellent benefits and salaries, education assistance, paid time off, and learning plans for career growth.

The combination of excellent benefits, strength of the organization and meaningful work make Billings Clinic one of the best places to spend a career in health care.

Billings, Montana is a friendly college community located near the magnificent Rocky Mountains with great exciting outdoor recreation just minutes from home.

Billings has great parks, trails, public lands, thriving restaurants, excellent schools, safe neighborhoods, and abundant events and family activities.

Explore some of the Billings Clinic employee benefits

Health

BeWell -An employee wellness program with initiatives and resources around Health, Finance, Personal Growth, and Community.

Programs include free blood screenings, flu shots, biometric screenings, health assessment, incentives such as insurance premium discounts for participation.

Medical -Billings Clinic offers a comprehensive self-insured health plan, including a traditional PPO plan and an HSA plan.

The benefit is available to full or part time employees.

• Pharmacy- Our medical plan includes prescription benefit coverage and prescriptions can be filled at the Atrium Pharmacy on our campus with a mailing service available to employees who reside outside of Billings.
• Dental- Preventive and Comprehensive plans include preventive and major dental services such as fillings, extractions, bridgework, dentures and crowns.
• Vision- A vision plan is available; which covers a routine eye exam and provides an allowance for the purchase of frames, lenses or contact lenses.
• Flexible Spending Accounts- We offer two types of spending accounts : health care and dependent care. Both allow you to pay certain expenses with pre-tax dollars.
• HSA Savings Accounts- We offer an HSA savings accounts and an employer contribution for full time employees.

Short Term Disability / Medical Leave -Billings Clinic provides a short term disability medical plan which provides employees with days to use in the event of an extended illness or injury.

Financial

• Paid Time Off -Billings Clinic recognizes an employee's need to balance work and family life. Billings Clinic provides a paid time off benefit which affords employees the opportunity to have time off with pay.
• Retirement Plans -Billings Clinic provides a defined contribution pension plan and a 403(b) tax deferred savings plan with matching contributions.

These plans offer employees the opportunity to save for their retirement years with a variety of investment options available.

• Flexible Spending Accounts- We offer two types of spending accounts : health care and dependent care. Both allow you to pay certain expenses with pre-tax dollars.
• HSA Savings Accounts- We offer an HSA savings accounts and an employer contribution for full time employees.

Tuition reimbursement and / or assistance programs are available for certain positions.

Employee Crisis Fund -Provides limited financial assistance to Billings Clinic employees who need immediate aid.

Growth & Community

• Employee Assistance Program (EAP)- Billings Clinic recognizes that mental well-being is connected to physical health. We offer employees and their eligible dependents, at no cost, four sessions of mental health related services through our confidential EAP program.
• Billings Clinic Parent Network (BCPN) -A unique group to support the employees who also wear the hat of parent . The group meets monthly to discuss the challenges of being a working parent and provides encouragement and support.
• Cafeteria and Commons Café- meal subsidies
• Bicycle-friendly business- Bronze award winner by the League of American Bicyclists
• Tuition reimbursement and / or assistance programs are available for certain positions.
• Leadership training
• Employee recognition programs such as the Bee Award for outstanding team members, Daisy Award for nursing excellence, Great-Catch Award (safety), Years of Service award, YAG awards.

Several employee recognition events throughout the year such as the food truck outdoor event, hot cocoa bar event, etc. to promote fun and employee recognition.

• Free or discounted tickets to local entertainment and sporting events
• Club Billings Clinic offers employees discounts at numerous local businesses and service providers
• Lactation facilities for new mothers.
• 360-degree performance reviews
• Our organization promotes sustainable or green practices.
• Identity Theft Protection and Emergency Travel Assistance
• Business education, continuing education credit assistance
• Formal career development and job advancement programs
• Actively supports community service initiatives, e.g. United Day of Caring, Saturday Live, etc.
• Flexible scheduling and telecommuting options for certain positions to accommodate work / life balance

Casual Fridays"-ability to wear work appropriate jeans to work (for non-clinical employees)

• Workplace facilities to promote exercise
• Promotes walking trails both inside and around the campus
30+ days ago