Search jobs > Southfield, MI > Patient service coordinator

Patient Coordinator I Concierge Service

Barbara Ann Karmanos Cancer Cn
Michigan, Southfield
Full-time

Responsible for scheduling clinic, radiology andother ancillary appointments for returning KCC patients as well as performingall responsibilities of a staff information specialist.

Responsibilities :

  • Answers all incoming customer calls.Identify and triage information needs of caller.Enters accurate demographic and insurance information into the scheduling system to ensure that financial viability at Karmanos Cancer Hospital is secured at the most basic level.
  • Responsible for scheduling appointments requested by customers via email..
  • Based on predetermined template, schedule return and return to new provider patients for treatment and physician clinic appointments;

schedule new and return patients for radiology and other diagnostic and screening procedures.

  • Participate in staff meetings and continuing education programs with other staff members in order to build individual skills and implement process improvements that lead to achieving and sustaining a high level of caller satisfaction.
  • Assists and educates patients, families, and physicians’ offices in procedures necessary to procure a complete set of records and the importance of having those records available for a complete evaluation.
  • High school diploma required. Bachelor degree preferred.
  • Two years of customer service or healthcare related experience.
  • PC and word processing skills are required.
  • Knowledge of billing and managed care programs preferred.
  • Familiarity with third party insurance verification, authorization and referral procedures preferred.
  • Familiarity with cancer-related information and terminology.
  • Good interpersonal skills.
  • Excellent written and verbal communication skills.Equal Opportunity Employer of Minorities / Females / Disabled / Veterans
  • 30+ days ago
Related jobs
Promoted
VirtualVocations
Livonia, Michigan

A company is looking for a Patient Services Coordinator to provide outstanding patient care and support in a remote part-time role. ...

Barbara Ann Karmanos Cancer Cn
Southfield, Michigan

Based on predetermined template, schedule return and return to new provider patients for treatment and physician clinic appointments; schedule new and return patients for radiology and other diagnostic and screening procedures. Responsible for scheduling clinic, radiology andother ancillary appointm...

Promoted
VirtualVocations
Livonia, Michigan

A company is looking for a Service Agent, Patient Care Coordinator. ...

McLaren Oakland
Pontiac, Michigan

Coordinates patient placement and delivery of patient care for the assigned unit to ensure efficient nursing services and quality care. Assists the nursing supervisor in meeting patient and employee needs within the department/unit assigned. Responsible for the day-to-day supervision, coordination, ...

Henry Ford Health
Detroit, Michigan

Assist with the coordination of the entire international patient experience, including both inpatient and outpatient visits and procedures. Coordinates all concierge services required by international patients. Be available and serve as patient’s concierge while patient is at HFH for care. Coordinat...

Promoted
VirtualVocations
Livonia, Michigan

A company is looking for a Patient Services Representative to manage patient inquiries and scheduling. ...

Promoted
Sage Solutions Group
Detroit, Michigan

Our client is seeking a self-starting .Answer phones; Greet and welcome each guest who enters the spa.Provide beverages, neck buddies, and other amenities to the guests.Prepare the guests for services by assisting them to the dressing room, getting them a robe, and explaining the flow procedure...

Promoted
V & J Holding Companies, Inc.
Roseville, Michigan

Auntie Anne's Pretzels located in Macomb Mall (Roseville) has immediate openings for part time Cashiers and Bakers. ...

Promoted
Townehall Place
West Bloomfield Township, Michigan

Now Hiring! Part-Time Front Desk/Concierge!. What you can expect as a Front Desk/Concierge:. Qualifications of an ideal Front Desk/Concierge:. Front Desk/Concierge Job Summary:. ...

Promoted
Victory Honda of Plymouth
Plymouth, Michigan

Service Concierge Victory Automotive Group is family owned and operated since 1997 with over 40 locations across the United States. The Service Concierge’s primary goal is to be the Chief Customer Care Advocate; experience and interpret each customer touchpoint through the eyes of the customer...