Manage desktop device (hardware, software, and connectivity) incidents through to resolution.
Manage IMAC and deskside support services.
Manage hard and soft break fix services for laptops and desktops.
Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on desktop (Field Users) Devices for their entire lifecycle (including the remote management of Desktop Devices using appropriate tools).
Support, Manage, Optimize and Maintain the configuration and installation of the desktop to include, but not limited to, patch updates and hardware replacements, with spares provided by the vendor.
Analyze Service Desk calls for Desktop Devices and incident data to identify and advise customers of any potential user training requirements and automation.
Ensure that each Desktop Device is installed with the appropriate Desktop image.
Manage desktop device (hardware and software) incidents through to resolution.
Monitor security profiles and anti-virus software on all Desktop Devices and take appropriate action in the event of non-compliance with security requirements
Provide VIP support for Desk side issues per contract and be point of contact at the site for all IT-related issues if no other IT support team unavailable like for MI calls.
Requirements :
Good to have - knowledge in AD and smart hands and feet support.
Good to have - knowledge and experience of supporting MAC devices and tablets
Experience with Service management tool - ex - Service now
Should have good expertise on EUC tools, remote support tools, MS office and outlook.
It is preferable to have a good understanding of Lync, VPN, and mobile device support.
Should be aware of ITIL process of Incident, Change, Problem, Service Request and related activities like spare and buffer stock management
Associate degree (A.A.) or equivalent from three-year College or technical school with an emphasis in electronics required; Bachelor's Degree preferred.
Mandatory Skills
Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. Manage IMAC and desk side support services.
serp_jobs.job_alerts.create_a_job
Desktop Support • Deerfield, IL, United States
Job_description.internal_linking.related_jobs
serp_jobs.job_card.promoted
Acumatica ERP Specialist
BATHING BRANDS INCWheeling, IL, United States
serp_jobs.job_card.full_time
Steam, Sauna, and Bathing products, is seeking a reliable, detail-oriented, and motivated Acumatica ERP Specialist to join our powerhouse team.
This role is crucial in developing and maintaining our...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
serp_jobs.job_card.promoted
Drive with Uber : Earn at least $2565 when you complete 202 trips, guaranteed
UberHighwood, IL, United States
serp_jobs.job_card.full_time +1
Earn at least $2565 driving with Uber when you complete your first 202 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
serp_jobs.job_card.promoted
Desktop Support
Cantor Fitzgerald SecuritiesChicago, IL, United States
serp_jobs.job_card.full_time
Cantor Fitzgerald is a diversified company primarily specializing in financial and real estate services for institutional and corporate customers operating in the global financial and commercial re...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
serp_jobs.job_card.promoted
Regional Desktop Support Engineer
Eze Castle IntegrationMorton Grove, IL, United States
serp_jobs.job_card.full_time
ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe.
From its unmatched range of servi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
serp_jobs.job_card.promoted
Flexible $ : Earn At Least $2565 For Your First 202 Trips, Guaranteed.
UberWonder Lake, IL, United States
serp_jobs.job_card.full_time +1
Earn at least $2565 driving with Uber when you complete your first 202 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
serp_jobs.job_card.promoted
Sign up to Drive with Uber
UberHighwood, IL, United States
serp_jobs.job_card.full_time +1
Driving with Uber is an alternative to a part-time or full-time job and can get you earning cash on the road quickly.Driving with Uber allows you to earn quick cash while maintaining the flexibilit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
serp_jobs.job_card.promoted
Desktop Support
TEKsystemsChicago, IL, United States
serp_jobs.job_card.full_time
Position Summary • The primary responsibility of this role is to deliver high-quality technical support and customer service for end-user computing environments.
This includes troubleshooting and res...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
serp_jobs.job_card.promoted
Desktop Support Associate
LanceSoftChicago, IL, United States
serp_jobs.job_card.full_time
Identifies, researches, resolves, and responds to a high volume of simple to moderately complex issues or questions received from internal and external customers.
Experience with Data Migration and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
serp_jobs.job_card.promoted
Desktop Support Training Initiative
Year Up UnitedChicago, IL, United States
serp_jobs.job_card.full_time
Join the Desktop Support Training Initiative, a comprehensive job training program designed for young adults to gain valuable skills and experience.
This intensive program offers in-classroom learni...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
serp_jobs.job_card.promoted
Drive with Uber - Sign Up Today
UberLake Barrington, IL, United States
serp_jobs.job_card.full_time +1
Driving with Uber is an alternative to a part-time or full-time job and can get you earning cash on the road quickly.Driving with Uber allows you to earn quick cash while maintaining the flexibilit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
serp_jobs.job_card.promoted
Side gig : Earn at least $2565 in your first 202 trips with Uber, guaranteed.
UberHighland Park, IL, United States
serp_jobs.job_card.full_time +1
Earn at least $2565 driving with Uber when you complete your first 202 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
serp_jobs.job_card.promoted
Desktop Engineer L1
Service GlobalChicago, IL, United States
serp_jobs.job_card.full_time
Maintain daily IT operations in customer-owned locations to serve users' IT needs.Provide hands & feet support for servers or networking activities as required at the specified location / facilities....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
serp_jobs.job_card.promoted
Drive with Uber - Earn at least $2565 in your first 202 trips with Uber.
UberPort Barrington, IL, United States
serp_jobs.job_card.full_time +1
Earn at least $2565 driving with Uber when you complete your first 202 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
serp_jobs.job_card.promoted
Desktop Support Tech
AA2ITLombard, IL, United States
serp_jobs.job_card.full_time
Location : 720 E Butterfield Rd, Lombard.The role is specifically requested for and contracted by the C-Level Executive Admins, supporting the highest-level employees.
The role is an "Elevated Field-...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
serp_jobs.job_card.promoted
Choose your schedule - Earn At Least $2565 For Your First 202 Trips, Guaranteed.
UberHighwood, IL, United States
serp_jobs.job_card.full_time +1
Earn at least $2565 driving with Uber when you complete your first 202 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
serp_jobs.job_card.promoted
Desktop Support
ClifyXChicago, IL, United States
serp_jobs.job_card.full_time
Windows 11 OS installation and troubleshooting.Worked on Windows AD and familiar with AD concepts.Understanding of DL, Functional Mailbox & mailbox Permissions.
Image management includes Intune / SCCM...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
serp_jobs.job_card.promoted
Drive with Uber for weekend cash
UberHighland Park, IL, United States
serp_jobs.job_card.full_time +1
Driving with Uber is an alternative to a part-time or full-time job and can get you earning cash on the road quickly.Driving with Uber allows you to earn quick cash while maintaining the flexibilit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
serp_jobs.job_card.promoted
Flexible schedule - Earn at least $2565 by driving 202 trips with Uber
UberLakewood, IL, United States
serp_jobs.job_card.full_time +1
Earn at least $2565 driving with Uber when you complete your first 202 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days