Principal Customer Quality Engineer (Hybrid)

Date Posted : 2024-07-15

2024-07-15

Country :

United States of America

Location :

HCT07 : S&IS (AIS) - Cheshire Goodrich Corporation, Cheshire, CT, 06410 USA

Position Role Type : Hybrid

Hybrid

Collins Aerospace's Strategic Solutions business unit is seeking a Principal Customer Quality Engineer (CQE) for our Cheshire, CT team within Mission Systems.

In this role you will lead quality initiatives and manage processes, ensuring the delivery of compliant systems and adherence to specific customer quality requirements throughout the program lifecycles.

As a MiS CQE, you will support programs by developing Quality Assurance (QA) technical requirements using approved development processes and procedures.

You will collaborate with Mission Assurance (MA) and program management to tailor existing plans, administering customer and internal quality requirements to program teams and the supply base.

In this critical role, you will be at the forefront of customer interaction, playing a pivotal part in maintaining and enhancing client relationships.

This position offers an exciting opportunity to make a significant impact in a dynamic environment, driving excellence and innovation.

If you are ready to contribute meaningfully and lead with expertise, we invite you to join our team.

What You Will Do :

• Leverage quality best practices to influence business decision-makers, ensuring efforts focus on customer priorities and mission success requirements.
• Communicate program goals, objectives, requirements, and customer feedback to all QA disciplines, cross-functional teammates, and the supply base to ensure alignment.
• Define and analyze QA metrics.
• Establish customer relations, process, and validate customer corrective action requests.
• Assess the impact of potential customer issues.
• Serve as the voice of the customer to independently ensure mission success.
• Demonstrate strong communication skills and work effectively within a cross-functional team environment.
• Manage customer-funded improvement projects.

Qualifications You Must Have :

• Typically requires a University Degree and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience or in absence of a degree, 12 years of relevant experience
• The ability to obtain and maintain a SECRET US Department of Defense (DoD) government issued security clearance is required.

Candidate selected will be subject to a government security investigation / reinstatement and must meet eligibility requirements.

• U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
• Must have experiences with Excel, Word, PowerPoint, MS Access, MS Project, etc.
• Familiar with technical procedures, specifications, standards, and other engineering and manufacturing related documents.

Qualifications We Prefer :

• Active / Current Secret US Department of Defense (DoD) Secret Security Clearance
• Familiarity and practical knowledge / experience using Six Sigma methodologies (e.g., Kaizen, Lean, DMAIC, and DMADV) and or tools (e.

g., ANOVA, SPC, Capability Analysis.

• Working experience with AS 9100 quality management systems, and experience in aerospace-related manufacturing environment, is a plus.
• Project Management Experience and PMP certification is a plus.

What we offer :

Some of our competitive benefits package includes :

Medical, dental, and vision insurance

Three weeks of vacation for newly hired employees

Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option

Tuition reimbursement program

Student Loan Repayment Program

Life insurance and disability coverage

Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection

Birth, adoption, parental leave benefits

Ovia Health, fertility, and family planning

Adoption Assistance

Autism Benefit

Employee Assistance Plan, including up to 10 free counseling sessions

Healthy You Incentives, wellness rewards program

Doctor on Demand, virtual doctor visits

Bright Horizons, child and elder care services

Teladoc Medical Experts, second opinion program

This position be eligible for relocation

And more!

Diversity drives innovation; inclusion drives success . We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers.

We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.

reempowerprogram

This role is also eligible for the Re-Empower Program. The Re-Empower Program helps support talented and committed professionals as they rebuild their capabilities, enhance leadership skills, and continue their professional journey.

Over the course of the 14-week program, experienced professionals will gain paid, on-the-job experience, have an opportunity to participate in sessions with leadership, develop personalized plans for success and receive coaching to guide their return-to-work experience.

Upon completion of the program, based on performance and contributions participants will be eligible for a career at RTX.

Minimum Program Qualifications :

• Be on a career break of one or more year at time of application
• Have prior experience in functional area of interest
• Have interest in returning in either a full-time or part-time position

Mission Systems

Do you want to be a part of something bigger? A team whose impact stretches across the world, and even beyond? At Collins Aerospace, our Mission Systems team helps civilian, military and government customers complete their most complex missions whatever and wherever they may be.

Our customers depend on us for intelligent and secure communications, missionized systems for specialized aircraft and spacecraft and collaborative space solutions.

By joining our team, you’ll have your own critical part to play in ensuring our customer succeeds today while anticipating their needs for tomorrow.

Are you up for the challenge? Join our mission today.

Quality :

You could be a great fit for our Quality organization if :

• You take immense satisfaction and pride in the quality of your work.
• You’re the first to point out opportunities for continuous improvement (even outside of work not at all to the annoyance of your friends and family).
• You understand the absolute importance of adhering to compliance all while making your customers proud by achieving a zero-defect quality delivery plan.

OK. We got it. You live and breathe Quality. So do we! For us at Collins Aerospace, quality is personal. People’s lives and safety depend on the quality of our products.

From the child flying for the first time, to the men and women who save lives, to the astronaut exploring outer space what we do matters, every day.

If you checked the boxes above, we invite you to join the Quality organization as we work to be the best aerospace company for the world by delighting our customers with 100 percent on-time delivery and zero-defect parts.

Please ensure the role type (defined below) is appropriate for your needs before applying to this role.

Hybrid : Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.

This position will require 3-5 days onsite in Cheshire, CT depending on team collaboration needs which may vary week to week.

At Collins, the paths we pave together lead to limitless possibility. And the bonds we form with our customers and with each other propel us all higher, again and again.

The salary range for this role is 96,000 USD - 200,000 USD. The salary range provided is a good faith estimate representative of all experience levels.

RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education / training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays.

Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and / or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement.

Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and / or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.