Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry.
Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
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Position Summary
The Banquet Server will provide ultimate hospitality for guests in a fast-paced, high-volume environment.
This role will pay an hourly wage of $14.00 to $15.00 plus tips
Benefits for PT roles : 401(k) savings plan and 401(k) matching. Also, OVG provides part-time, seasonal, and internship employees with one hour of accrued paid leave per 30 hours worked, up to 48 hours per year.
EVERGREEN ROLE : Applications are accepted on an ongoing basis; there is no application deadline.
About the Venue
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it.
We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence.
Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Responsibilities
- Ability to read and understand Banquet Event Orders.
- Ability to carry at least 8 entrees per tray.
- Provide fine dining level food and beverage service to guests for all events consistent with DLTCC standards of service.
- Initiate and maintain friendly and professional contact with guests ensuring that all needs are anticipated and met.
- Setup and maintain both food and beverage stations in various locations throughout the building consistent with DLTCC standards of service.
- Maintain and inventory for both food and beverage stations.
- Maintain all event areas and front of house staging areas in a tidy and organized manner.
- Participate in both setup and cleanup of food and beverage service items.
- Ability to work independently during slower times
- Perform safe work by helping to provide a safe and clean work environment.
- Have a high level of social contact. Ability to work closely with staff and deal often with patrons.
- Ability to work a flexible schedule, including nights, weekends and select holidays.
- Must be detail oriented to ensure that work is accurate and complete.
- Ability to mutli-task.
- Ability to handle and move objects.
- Must have a customer-focused, positive and professional attitude.
- Ability to read with oral and written communications skills in the English language.
- Knowledge of basic arithmetic (addition, subtraction, multiplication and division).
- Must be able to stand for extend periods of time.
- Ability to bend, stretch, twist or reach out with the body, arms and / or legs.
- Must be able to lift, push, pull or carry heavy objects up to 30 lbs. and 15 lbs. often.
- Must be punctual with consistent attendance.
- Must be able to respond to simple complaints or inquiries from customers, members of the business community, and / or regulatory agencies.
Qualifications
- High school diploma or equivalent preferred
- Must be 18 or over
- Three or more months’ experience in food service industry preferred
- Previous cash handling experience preferred.
- Ability to learn to handle cash and learn to operate a cash register and corresponding system
- Excellent interpersonal skills & a friendly, positive attitude with co-workers, managers, volunteers & guests