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Remote Customer Service Representative

AWTB
Raleigh, North Carolina, USA
Remote
Full-time

We are looking for an energetic driven and detailoriented Remote Customer Service Representative. Our Travel Coordinators play a key role in our travel team building itineraries crafting emails performing hotel rate checks arranging concierge services corresponding with suppliers and building relationships with our trusted supplier network and clientele.

To be a successful Remote Customer Service Representative you should have a pion for travel and a desire to inspire others to make their travel dreams come true.

RESPONSIBILITIES

Support in writing emails to clients

Research destination culinary and activity recommendations

Correspond with suppliers to coordinate curated travel arrangements

Create and keep client travel doents and invoices updated

Completes travel arrangements for clients with air hotel car and other ground transportation vendors at the lowest possible fares.

Utilizes preferred vendors to minimize expense

Participates fully as a team member to ist as needed in completing all functions related to servicing the travel needs of the staff including ticket / itinerary processing clerical functions travel credits etc.

KNOWLEDGE SS & QUALIFICATIONS

Degree in Marketing Hospitality Travel & Tourism or Business a plus

Related travel experience and industry knowledge is essential

A pion for travel

Highly organized with a strong attention to detail

Selfdriven in an autonomous remote environment

Ability to set goals and develop achievable timelines to hit them

Ability to speak multiple languages will be highly regarded

REQUIREMENTS

A dedicated home work environment including :

A computer

Cell phone

Highspeed internet

Minimal distractions

Remote Work :

5 days ago
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