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Remote Customer Service Representative

AWTB
Raleigh, North Carolina, USA
Remote
Full-time

We are looking for an energetic driven anddetailoriented Remote Customer Service Representative. Our TravelCoordinators play a key role in our travel team buildingitineraries crafting emails performing hotel rate checks arrangingconcierge services corresponding with suppliers and buildingrelationships with our trusted supplier network and clientele.

Tobe a successful Remote Customer Service Representative you shouldhave a pion for travel and a desire to inspire others to make theirtravel dreams come true.

RESPONSIBILITIES

Support in writing emails toclients

Research destination culinary andactivity recommendations

Correspond with suppliers tocoordinate curated travelarrangements

Create and keep client travel doentsand invoices updated

Completes travel arrangements forclients with air hotel car and other ground transportation vendorsat the lowest possible fares.

Utilizes preferred vendors tominimizeexpense

Participates fullyas a team member to ist as needed in completing all functionsrelated to servicing the travel needs of the staff includingticket / itinerary processing clerical functions travel creditsetc.

KNOWLEDGE SS &QUALIFICATIONS

Degree inMarketing Hospitality Travel & Tourism or Business aplus

Related travel experience and industryknowledge is essential

A pion fortravel

Highly organized with a strongattention to detail

Selfdriven in an autonomous remoteenvironment

Ability to set goals and developachievable timelines to hit them

Ability to speak multiple languageswill be highly regarded

REQUIREMENTS

Adedicated home work environmentincluding :

Acomputer

Cellphone

Highspeedinternet

Minimaldistractions

RemoteWork :

5 days ago
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