Hope you are doing well,
Please find the below job description and let me know your interest
Role : Techno Functional Analyst
Location : Onsite Charlotte NC
Job description :
Experience with Conversational AI projects and KoreAI. Intent of the role is identification and development along with Business View is an added advantage
Telecom or CRM ideally IVR related experience & services or other related industry experience
Experience with system integrations bonus experience with implementation with IVR and Conversational AI (any platform)
LC / NC Framework (knowledge)
Expertise in working closely with stakeholders to gather, document, and analyze business requirements, especially IVR systems.
Proficiency in creating business documentation such as BRDs, functional specs, and process flows.
Thanks & Regards
Salman
Team Lead
Office : 703-436-2688
Email : [email protected]
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