Job Description
Job Description
Job Purpose
Create and conduct training and development content to improve individual and organizational performance. May analyze training needs for the entire agency and / or individuals.
Enables employees to be successful in their roles by providing resources, support and guidance. Empowers employees to continue to learn and develop and provides the necessary training for employees to enable them to provide quality results for the agency.
Primary Duties
- Assess training needs through surveys, interviews with employees, focus groups, or consultation with leadership / managers to help identify areas of internal education need.
- Assist with designing, planning, or organizing training programs for employees.
- Offer specific training programs to help employees maintain or improve job skills.
- Present information using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures.
- Create internal education content (with LMS, live individual training, live & recorded group trainings).
- Obtain, organize, or develop training procedure manuals, guides, or course materials, such as handouts or visual materials.
- Monitor, evaluate, or record training activities or program effectiveness across all divisions (GB, PL, CL & Client Services).
- Assist with internal G&A Human Resource related communications.
- Lead Mentor G&A
Work Activities
- Training and Teaching Others
- Getting Information
- Establishing and Maintaining Interpersonal Relationships
- Communicating with Supervisors, Peers, or Subordinates
- Interacting with Computers
- Thinking Creatively
- Updating and Using Relevant Knowledge
- Interpreting the Meaning of Information for Others
Qualifications
Years of Experience :
2-4 years
Education :
Bachelor's Degree; or combined equivalent years of education and experience
Skills
Basic Skills :
- Active Listening
- Speaking
- Reading Comprehension
- Critical Thinking Social Skills :
- Persuasion
- Persuasion
- Coordination
- Negotiation
- Service Orientation
- Social Perceptiveness
Complex Problem-Solving Skills :
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Desktop Computer Skills :
- Databases
- Internet
- Spreadsheets
Knowledge
Required :
- Education and Training
- English language
- Customer and Personal Service
Preferred :
Personnel and Human Resources
Benefits :
- Medical, Dental & Vision
- Short-Term & Long-Term Disability
- Extended Holiday Weekends
- Flexible PTO
- Paid Parental Leave
- Company Matching Donations
- 401k, Roth Option & Matching
- Life Insurance
- Hybrid Work Environment
- Wellbeing Coaching
- Mental Health Sessions
- Tuition Reimbursement
Why Work at G&A?
Gregory & Appel helps organizations and people grow through tailored risk management strategies. From helping companies with their business insurance programs and employee benefits offerings to helping individuals protect their assets our team is the difference.
Who wouldn’t want to work for a company that :
- Supports community involvement
- Prioritizes diversity, equity and belonging
- Invests in your future
- Gives 10% of profits back into the community
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