Pathways Teacher (Bell Road, Phoenix)

SHORT SUMMARY : The General Manager (GM) oversees all daily operations, ensuring efficiency, productivity, and profitability.

The GM will leverage their technical skills and business acumen to drive performance, quality, and safety while maintaining a strong focus on customer

satisfaction and associate development.

SUMMARY : The General Manager (GM) will be responsible for managing the day-to-day

operations. The GM will work with cross-functional teams to develop and implement business

strategies to achieve company objectives including revenue growth, cost reduction, customer

satisfaction, financial health, and growth of the company. The GM will also be tasked with

developing and leading the team and optimizing operational efficiency.

ESSENTIAL DUTIES / RESPONSIBILITIES :

Leadership and Management

Provide strategic direction and leadership to the business unit.

Lead, mentor, and develop a high-performing team, fostering a culture of collaboration and

accountability.

Ensure effective communication and maintain a high-performance culture throughout the

plant, with other departments, and across the organization..

Conduct performance evaluations and provide ongoing feedback and support to staff.

Set a high level of excellence and foster a positive and productive work environment.

Implement and uphold company policies and procedures.

Performs other duties assigned by the Executive team.

Financial Oversight and Growth

Prepare and manage the plant's budget, including cost control measures.

Analyze financial reports and performance data to identify areas for cost-saving initiatives

and process improvement.

Monitor financial performance, including revenue, expenses, and profitability to meet

financial objectives of the company.

Develop financial strategies to enhance profitability, including pricing models, cost

management, and investment in new technologies.

Conduct financial forecasting and risk management to safeguard the company’s financial

health.

Work collaboratively with leadership team and accounting teams to communicate and

coordinate all financial matters.

Business Development

Identify and pursue new business opportunities to expand market share and product

offerings.

Develop and execute business strategies to drive growth and achieve long-term business

objectives.

Drive initiatives to enhance innovation and competitiveness.

Build and maintain relationships with key stakeholders, including clients, suppliers, and

partners to foster growth and innovation.

Understand market trends and demands, customer needs, and competitor activities to

identify potential opportunities and threats.

Represent the company at industry events and conferences.

Operational Oversight (work in conjunction with Plant Manager)

Oversee all manufacturing operations to ensure products are produced on time, within

budget, efficiently and to quality standards.

Develop and implement strategies to optimize plant performance, including production

schedules, workflow, and equipment maintenance.

Monitor and analyze key performance indicators (KPIs) to drive continuous improvement.

Work collaboratively with HR, IT, and related shared services to determine needs for the

site.

Develop and implement operational policies and processes.

Monitor and support all certifications (e.g., Quality, Market, Customer Specific) and

requirements.

Ensure compliance with local, state, and federal regulations.

Customer and Supplier Relations :

Exceed customer expectations and ensure high levels of customer satisfaction.

Address any issues or concerns promptly and effectively.

Maintain strong relationships with key customers and suppliers.

Negotiate contracts and agreements with suppliers to ensure the best terms and conditions.

Gather and analyze customer feedback to inform business improvements.

Quality and Compliance :

Ensure compliance with industry standards, regulations, and certifications (e.g., ISO,

OSHA).

Implement and maintain quality control systems to ensure products meet or exceed

customer expectations.

Address and resolve any quality issues promptly.

Domestic travel may be required. EDUCATION, WORK EXPERIENCE, AND PROFICIENCIES : Bachelor’s degree in business administration, Management, or a related field (MBA preferred). Technical training or

certifications in manufacturing or production management are a plus. Proven experience as a

General Manager or in a similar executive role. Strong understanding of business functions

such as HR, Finance, Marketing, and Operations. Demonstrated ability to lead and manage a

diverse team. Excellent communication, negotiation, and presentation skills. Strong analytical

and problem-solving skills, with the ability to make sound decisions under pressure. Financial

acumen and experience with budgeting and financial management. Knowledge of

industry-specific regulations and best practices.