job summary : Responsibilities :
Responsibilities :
Key Responsibilities :
- Promptly respond to customer inquiries via phone, email, and chat.
- Offer accurate information about our insurance products, services, and policies.
- Troubleshoot and resolve customer issues with professionalism and empathy.
- Process claims, policy changes, and renewals efficiently.
- Maintain detailed and accurate records of customer interactions.
Qualifications :
- High school diploma or equivalent; additional education or certifications in customer service or insurance is a plus.
- Proven experience in a customer service role, preferably in the insurance industry.
- Excellent communication skills, both written and verbal.
Skills : Call Center Support, Customer Service Experience : Entry Level2 year(s)
responsibilities :
Key Responsibilities :
- Promptly respond to customer inquiries via phone, email, and chat.
- Offer accurate information about our insurance products, services, and policies.
- Troubleshoot and resolve customer issues with professionalism and empathy.
- Process claims, policy changes, and renewals efficiently.
- Maintain detailed and accurate records of customer interactions.
Qualifications :
- High school diploma or equivalent; additional education or certifications in customer service or insurance is a plus.
- Proven experience in a customer service role, preferably in the insurance industry.
- Excellent communication skills, both written and verbal.
qualifications : Experience
Experience
- Entry Level
- 2 years
Education
High School (required)
skills :
- Call Center Support
- Customer Service
30+ days ago