Customer Service Representative

Randstad
Columbus, Ohio
$18,5-$19 an hour
Full-time

job summary : Responsibilities :

Responsibilities :

Key Responsibilities :

  • Promptly respond to customer inquiries via phone, email, and chat.
  • Offer accurate information about our insurance products, services, and policies.
  • Troubleshoot and resolve customer issues with professionalism and empathy.
  • Process claims, policy changes, and renewals efficiently.
  • Maintain detailed and accurate records of customer interactions.

Qualifications :

  • High school diploma or equivalent; additional education or certifications in customer service or insurance is a plus.
  • Proven experience in a customer service role, preferably in the insurance industry.
  • Excellent communication skills, both written and verbal.

Skills : Call Center Support, Customer Service Experience : Entry Level2 year(s)

responsibilities :

Key Responsibilities :

  • Promptly respond to customer inquiries via phone, email, and chat.
  • Offer accurate information about our insurance products, services, and policies.
  • Troubleshoot and resolve customer issues with professionalism and empathy.
  • Process claims, policy changes, and renewals efficiently.
  • Maintain detailed and accurate records of customer interactions.

Qualifications :

  • High school diploma or equivalent; additional education or certifications in customer service or insurance is a plus.
  • Proven experience in a customer service role, preferably in the insurance industry.
  • Excellent communication skills, both written and verbal.

qualifications : Experience

Experience

  • Entry Level
  • 2 years

Education

High School (required)

skills :

  • Call Center Support
  • Customer Service
  • 30+ days ago
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