Loyalty Program Planning & Execution Manager

Loyalty Program Planning & Execution Manager

Circle K Stores, Inc. is looking for a customer-centric, execution-minded individual who is passionate about loyalty / membership strategy, the voice of the customer, and paying attention to detail. In this role, you will play an integral role in planning, executing, and scaling all customer-facing projects involving Circle K's loyalty program. You will work in close partnership with a diverse stakeholder group across Circle K to implement these strategies and lead projects end-to-end ensuring robust cross-functional alignment and flawless execution at each step of the way. You will be a strategic thought leader, possess excellent stakeholder management capabilities, and have a good understanding of loyalty, marketing, and project management.

While it helps to understand our industry, what we really care about is that you have an unending curiosity for customer behavior, the skill to translate data from various sources into actionable insights, and, most importantly, a can-do attitude to roll up your sleeves and get things done. We strive to make our members feel valued and recognized every day in their way. We're looking for a creative thinker who takes a strategic approach to identify opportunities, keeps the customer at the forefront, manages projects methodologically, and thrives in a cross-functional environment.

We want to talk to you if :

• You are a "doer" and thrive in making things happen in a fast-paced, dynamic work environment. You are detailed-oriented and derive excitement from planning and executing plans flawlessly. You are adept at developing project plans and timelines and collaborating with a large team.

Our ideal candidate would be :

Essential Responsibilities :

Key requirements :

Physical Requirements :

The physical requirements described here are examples of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be considered that might assist those individuals with disabilities in order to perform the essential task and duties.

While performing the duties of this job, the employee is regularly required to sit, talk and / or hear.

The employee frequently is required to use his / her hands in order to handle or grasp items of varying weight.

The employee is occasionally required to stand, walk, and reach with both hands and arms.

Work Environment :

The work environment described below is an example of those an employee will experience while performing the essential functions of this job. Reasonable accommodations will be considered that might assist those individuals with disabilities to perform the essential tasks and functions of their job.

The noise level in the work environment is usually moderate at a normal range

The lighting will include natural light from the outside as well as fluorescent lighting throughout the work area.