Case Manager Assistant - Personal Injury Law Firm, Los Angeles, CA

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Case Manager - Assistant

This is a full-time, Downtown LA-based, in-office role.

The ideal candidate will be highly organized, proactive, and possess a positive, solution-seeking demeanor. The role requires a comprehensive understanding of the pre-litigation process in personal injury cases, including the ability to effectively manage case files, communicate with clients, and handle medical and billing records.

Responsibilities :

• Assist in managing pre-litigation personal injury cases, ensuring all necessary tasks are completed in a timely manner.
• Request and obtain medical and billing records for personal injury cases, ensuring all documentation is accurate and up to date.
• Communicate with clients regularly to provide updates on their cases, gather necessary information, and answer questions.
• Manage treatment schedules and coordinate with healthcare providers to ensure clients receive appropriate care.
• Handle and manage liens associated with cases, including negotiating or resolving them as necessary.
• Prepare cases for demand.
• Conduct intakes on potential new clients, including evaluating and documenting potential cases, and eventually signing up said cases.
• Maintain and organize case files, ensuring all documents are properly accessible.
• Collaborate with the legal team to ensure all aspects of the case are handled efficiently.
• Ensure timely communication with clients, medical providers, and the legal team, providing a high level of customer service throughout the process.

Requirements :

Experience in Personal Injury pre-litigation, with a strong understanding of the process and relevant tasks.

Proven ability to request and manage medical and billing records, treatment coordination, and handling liens.

Fluency in English and Spanish, preferred.

Exceptional organizational skills, with a keen attention to detail.

Strong communication skills, both verbal and written.

Must be able to maintain a positive approach and a high level of professionalism at all times.

Ability to work independently and as part of a collaborative team.

Assist as needed.

Work Conditions :

Full-time, in-office, Koreatown LA position.

Must be proactive and able to manage multiple cases / priorities simultaneously.

Fast-paced, critical accuracy, thorough completion of workload.

Growing Firm - opportunities abound.

Benefits :

Medical

Dental

401K

Parking

Team, Culture events

Professional Training & Development

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