Outreach Director

Description

Company : Oak Street Health

Title : Outreach Director

Location : Various

Company Description

Oak Street Health is a rapidly growing company of primary care centers for adults on Medicare in medically-underserved communities where there is little to no quality healthcare.

Oak Street's care is based on an entirely new model that is based on value for its patients, not on volume of services. The company is accountable for its patients' health, spending more than twice as long with its patients and taking on the risks and costs of their care.

For more information, visit .

Role Description :

Sales Managers, or Outreach Directors (ODs) here at Oak Street Health, are critical leaders in our organization. ODs are responsible for closely developing and managing a team of Outreach Executives.

ODs manage two clinic locations and are responsible for Oak Street Health's patient growth at those clinics. ODs are expected to review metrics daily, support growth initiatives, coach staff members and generally ensure the Outreach team operates smoothly and successfully.

Core Responsibilities :

Manage and develop 2 teams of quota-carrying Outreach Executives, 4 individuals at each clinic (8 direct reports total)

Coach direct reports in sales strategy, pipeline management, opportunity management and career planning / development

Recruit, retain, and nurture your team of sales professionals

Provide skill training and mentoring on business account engagement and prospect engagement, including consistent and regular ride alongs with Outreach Executives

Interface and develop professional relationships with existing local businesses and prospects

Provide an unmatched experience for patients and prospects

Maintain a strong relationship between clinical staff and outreach staff

Lead by example for your sales team

Develop both the long-term vision and strategy for the team and manage day-to-day sales team operations

Be accountable for hitting center patient acquisition targets and driving accountability within your team

Coach, mentor and guide the team in developing consultative and solution-based sales skills

Be an ambassador in the local community - building relationships with other healthcare providers, social / community organizations, and marketing partners

Remain up to date with all compliance regulations and ensure your team remains compliant according to Oak Street Health standards

Share best practices for prospect and business account engagement

Other duties as assigned

What are we looking for?

Minimum of 5 years of experience in a sales management role or other comparable management position

Strong computer skills, including :

Ability to create and analyze excel spreadsheets

Experience managing through a CRM system, ideally Salesforce

Analytical approach toward sales data & performance

Comfort with personal sales quota in addition to management responsibilities

Outstanding management skills with the ability to motivate a team

Strong focus on data and analytics to drive targeted activities and return on growth efforts

Excellent relationship management skills

Ability to manage competing priorities while maintaining a positive attitude

Inclination to work in a results oriented role

Willing to work some weekends

Access to reliable transportation

US work authorization

Someone who embodies being 'Oaky'

What does being 'Oaky' look like?

Radiating positive energy

Assuming good intentions

Creating an unmatched patient experience

Driving clinical excellence

Taking ownership and delivering results

Being relentlessly determined

Why Oak Street?

Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as :

Collaborative and energetic culture

Fast-paced and innovative environment

Competitive benefits including paid vacation and sick time, generous 401K match with immediate vesting, and health benefits