Buyer

W3Global Inc
Massillon, OH, US
Full-time

Job Description

Job Description

Transformer Technician

Primary Responsibility :

Responsible for providing service, repair and testing of transformers in workshop as well as at customer sites. This would also include but not limited to project supervision, installation, start-up, service, testing and customer satisfaction.

These activities require the timely completion of these activities at / or under budgeted cost to the complete satisfaction of our customers.

Responsibilities / Duties :

Perform field and in-house transformer activities on oil filled and / or dry type transformers.

Ensure tasks are completed utilizing all necessary safety procedures and equipment.

Work overtime and weekends as needed to meet customer needs and / or company objectives.

Converse with personnel to analyze scope of work requirements, current operational procedures, identifies problems, and continuous improvements.

Provide technical support to customers and shop / field personnel, as necessary.

Capable of performing our standard electrical testing. (Doble, Winding Resistance, TTR, and Insulation Resistance)

Experienced and capable in one or more of the following areas : Untanking / Tanking of core and coils, re-gasketing, core iron unstacking / stacking, removal / installation of coils, lead assembly and / or tap changers with limited guidance.

Capable of performing oil processing / handling with limited guidance.

Maintain a professional attitude when representing the company during phone, or personal contact with customers, employees, outside vendors, and / or service providers, etc.

Advocates and abides by all quality, safety and environmental procedures and report any and all noncompliance.

Provide support for any special projects as assigned by Management. The special projects may or may not become part of your primary responsibilities.

Measures of Success :

Department efficiencies; i.e., low rework and warranty costs, manpower utilization, work completed at / or under estimated hours.

Customer satisfaction.

Meeting or exceeding customer expectations.

On-time completion of project(s) and service reports.

Qualifications :

Candidate must possess a high school diploma.

An in-depth knowledge of transformer repair and field service experience.

This position requires an individual experienced in field service, transformer repair and project management.

Additionally, computer skills in Excel and Word and have excellent customer interface experience.

The position demands an individual who is hard working at achieving company objectives, detail oriented, able to direct personnel in a positive manner with effective oral & written communication skills.

3 days ago
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