Job Description
Job Description
Job Title : Call Center Supervisor.
Location : La Jolla Village Drive San Diego, CA 92161
Schedule : Mon-Fri
Qualifications :
- Minimum two years of overall telephone operating experience.
- Specific experience includes one year on a helpdesk, demonstrating knowledge of organizational structures.
- One or more years of hands-on experience in supervising, organizing, and training staff members.
Duties :
- Receive all incoming calls, answer all emergency calls
- Submit work orders in the computerized maintenance management system.
- Notify responsible section concerning work orders,
- Maintain appropriate records and conduct necessary training.
- Provide required administration and management control over their employees work and training.
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