JobOverview
We are seeking for a skilled andprofessional Call Center Supervisor. Your key responsibilitiesinclude assisting in hiring and training the required staff todevelop a team of skillful customer support representatives.
Youwill be liable to mentor and guide your team members to haveexcellent customer support services and evaluating the staff on thebasis of their performance and output.
Excellent communicationskills and team management skills are the essential requirementsfor this job.
If you think you are proficient forthis role then doapply!!
Responsibilities
- Assistin hiring and training new call centerstaff.
- Coordinate with other departments to setgoals and targets.
- Motivate the team to achievethe given targets.
- Resolve staff queriesregarding companys policies and salesissues.
- Ensure the staff is following companysrules and regulations.
- Maintain the call centerdatabase including staff performance and calllog.
- Uphold the standard of theservices.
- Provide suggestions to the uppermanagement to improve the quality of services andproductivity.
- Ensure friendly and healthyenvironment for thestaff.
Requirements
- Bachelorsdegree in Management or relevantfield.
- Experience in customer service or salesis a must.
- Proven experience of working as aCall Center Supervisor.
- Proficiency in MSOffice and sales procedures
- Strongunderstanding of company policies and productdetails.
- Analytical and problem solvingskills.
- Extraordinary interpersonal andcommunicationskills.
Call Center Supervisor
Receive all incoming calls, answer all emergency calls. ...
Supervisor - Call Center (Remote and Temporary)
Essential Duties and Responsibilities: - Supervise the work of call center staff to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems as needed - Interview and recommend hiring and promotion of contact center staff, through partnering wi...
Call Center Supervisor
We are seeking for a skilled andprofessional Call Center Supervisor. Maintain the call centerdatabase including staff performance and calllog. Proven experience of working as aCall Center Supervisor. Assistin hiring and training new call centerstaff. ...
Call Center Supervisor
Job Title : Call Center Supervisor. Duties: Receive all incoming calls, answer all emergency calls Submit work orders in the computerized maintenance management system. ...
Call Center Supervisor
Job OverviewWe are seeking for a skilled and professional Call Center Supervisor. Maintain the call center database including staff performance and call log. Proven experience of working as a Call Center Supervisor. ...
Field Operations Manager
Ninyo & Moore has an opening for a Field Operations Manager in San Diego, California. The Field Operations Manager plays a critical role in the. This person will take the lead in mentorship and training of field staff, interface with project managers and client representatives, coordinate with the D...
CNA/MA/CAREGIVERS WELCOME! Call Center Representative- Spanish/English
We are looking for a candidate to work at a call center! The requirement is to be bilingual English/Spanish. ...
Clinical Supervisor (BCBA) National City
Only for a limited time) The Center for Learning and Autism Support Services, Inc. CLASS is hiring for a Clinical Supervisor (BCBA) for a part-time to full-time position in the South to Middle county regions. Clinical Supervisor (BCBA) Responsibilities:. Clinical Supervisor (BCBA) Requirements:. ...
Charter School Operations Manager -MCCS
Ensures a high performance, customer service oriented work environment that supports achieving the MCCS and MAAC’s mission, strategic plan, goals and objectives; plans, organizes, controls, integrates and evaluates the work of assigned staff; in coordination with staff and other managers, deve...
Clinical Supervisor (BCBA)
The Center for Learning and Autism Support Services, Inc. CLASS is hiring for a Clinical Supervisor (BCBA) for a part-time hybrid position in the zip codes 92126 and 92046 zip codes. Clinical Supervisor (BCBA) . Clinical Supervisor (BCBA) Responsibilities:. ...