ASSISTANT SERVICE CENTER MANAGER

Overview :

• Stable and growing organization
• Competitive weekly pay
• Quick advancement
• Professional, positive and people-centered work environment
• Modern facilities
• Clean, late model equipment
• Comprehensive benefits package : Health, Dental, Vision, AD&D, 401(k), etc.
• Paid holidays (8); paid vacation and personal days

Responsibilities :

Assistant Service Center Managers direct and coordinate all terminal operations and service activities necessary to achieve maximum performance and profit objectives in accordance with Company policies and procedures.

• Develops methods and procedures for the most efficient and economical routing and movement of customers freight in an error-free manner
• Utilizes TEAM system for P&D and dock operations, as well as Trailer Utilization Report to maximize resource capabilities
• Prepares and compiles daily, weekly, monthly production and service records and measure conformance to terminal objectives
• Maintains excellent communication with external and internal customers
• Receives constructive criticism and praise in a business-like fashion and maintain a professional, positive attitude
• Recruits, qualifies, interviews, hires, trains, evaluates and develops Service Center personnel
• Manages the schedules, workload, payroll and performance for all direct reports
• Inspects terminal facility and conformance to prescribed standards of safety and cleanliness
• Handles employee complaints and grievances as they arise
• Ensures compliance with state and federal regulations and company policies
• Works closely with Transportation Coordinator in the planning and implementation of transportation schedules
• Investigates, reports and initiates corrective actions for accidents, job related injuries and employee discrepancies
• Understands and complies with Dayton Freights safety practices including DOT, EPA, ICC and OSHA rules and regulations
• Responsible for effective, consistent, communications at the highest level possible, as well as for facilitating our Open Door Policy
• Evaluates all freight claims
• Analyzes revenue statistics
• Keeps fully informed of competitor developments
• Assists and act as fill-in for supervisory vacations and illnesses as needed

Qualifications :

• Knowledge of the LTL / Transportation Industry
• Managed Drivers and Dock Workers
• Managed a Sales staff
• Has been responsible for developing and following a budget
• Has experience managing a large LTL Service Center

Benefits :

• Stable and growing organization
• Competitive weekly pay
• Quick advancement
• Professional, positive and people-centered work environment
• Modern facilities
• Clean, late model equipment
• Comprehensive benefits package : Health, Dental, Vision, AD&D, 401(k), etc.
• Paid holidays (8); paid vacation and personal days

This position encompasses one of Dayton Freight's largest Service Centers.