Support Operations Analyst
A company is looking for a Support Operations Analyst to ensure the smooth operation of software products by providing technical assistance to customers and internal teams.
Key ResponsibilitiesProvide technical support to customers, addressing complex issues related to software productsCreate and maintain a comprehensive knowledge base with documentation on solutions and best practicesContinuously evaluate and enhance support processes to drive operational efficiency and customer satisfactionRequired Qualifications3+ years of experience troubleshooting and resolving tier 1 and tier 2 customer issuesExperience with support tooling such as Zendesk, Intercom, or Salesforce Service CloudITIL 4 Foundation Certification or equivalent preferredSQL DB query knowledgeExposure to healthcare organizations and clinicians
Support Operations Analyst
A company is looking for a Support Operations Analyst to ensure the smooth operation of software products by providing technical assistance to customers and internal teams. ...
Operations Support Analyst
We are currently seeking a Temporary Operations Support Analyst to join our Dallas Team. Positive Attitude, Ethics and International Values which support our company’s values, and a healthy, high performance culture. Positive Attitude, Ethics and International Values which support our company’s valu...
Client Operations Support Analyst
A company is looking for a Client Operations Support Analyst I (part-time). ...
Senior IS Applications Analyst, Operations( Back-end & Automation Support)
Senior IS Applications Analyst, Operations( Back-end & Automation Support) is responsible for designing, developing, and implementing solutions using Azure database, Python, C Sharp and more. ERP and time-tracking systems that support over 122,000 employees. Contributes to the design of a service de...
Decision Support Analyst - Medicaid Operations
Determines how decision support systems will provide information required to make effective business decisions; translates requirements into applications that employ appropriate decision support and reporting tools. Role sits within my 007620 COE Claims Portfolio, who supports our Operations (Claims...
Data Loss Prevention Analyst
The Data Loss Prevention (DLP) analyst is responsible for identifying, monitoring, and protecting sensitive data across the organization. The DLP Analyst will work closely with various departments to develop and enforce data privacy and security policies and procedures. Monitor data transfers and sh...
Business Services - Corporate Strategy & Planning Analyst-Vice President
Within the Enterprise Excellence organization under COO, Citi has established Global Business Services to simplify the bank by breaking down silos and driving ownership end-to-end by business service, where each business service provides a specific product or outcome to an external end-user (e. Busi...
WordPress Technical Support Specialist
A company is looking for a WordPress Technical Support Specialist to provide technical support and education to creators. ...
Computer Systems Analyst
As a Computer Systems Analyst, you will play a crucial role in analyzing computer systems, understanding the organization's needs, and designing solutions to enhance efficiency and productivity. Proven experience as a Computer Systems Analyst or similar role. Analyze the organization's compu...
Workforce Software IT Support Analyst
Strong written and verbal communication skills and the ability to work well with other groups within the delivery organization. Workforce Software IT Support Analyst. Work closely with Corporate and site HR business teams and assist in day-to-day business operations in supporting Workforce Software ...