A company is looking for a Support Operations Analyst to ensure the smooth operation of software products by providing technical assistance to customers and internal teams.
Key ResponsibilitiesProvide technical support to customers, addressing complex issues related to software productsCreate and maintain a comprehensive knowledge base with documentation on solutions and best practicesContinuously evaluate and enhance support processes to drive operational efficiency and customer satisfactionRequired Qualifications3+ years of experience troubleshooting and resolving tier 1 and tier 2 customer issuesExperience with support tooling such as Zendesk, Intercom, or Salesforce Service CloudITIL 4 Foundation Certification or equivalent preferredSQL DB query knowledgeExposure to healthcare organizations and clinicians
Support Operations Analyst
A company is looking for a Support Operations Analyst to ensure the smooth operation of software products by providing technical assistance to customers and internal teams. ...
Senior IS Applications Analyst, Operations( Back-end & Automation Support)
Senior IS Applications Analyst, Operations( Back-end & Automation Support) is responsible for designing, developing, and implementing solutions using Azure database, Python, C Sharp and more. ERP and time-tracking systems that support over 122,000 employees. Contributes to the design of a service de...
Client Operations Support Analyst
A company is looking for a Client Operations Support Analyst I (part-time). ...
Decision Support Analyst - Medicaid Operations
Determines how decision support systems will provide information required to make effective business decisions; translates requirements into applications that employ appropriate decision support and reporting tools. Role sits within my 007620 COE Claims Portfolio, who supports our Operations (Claims...
Senior Business Analyst / Data Analyst - PBM - WFH
Senior Business Analyst / Data Analyst - PBM. Five or more years of experience as a combination of Business Analyst / Data Analyst. You will be working as a member of a project team functioning as a business analyst for a PBM client utilizing waterfall and agile methodologies. Help coordinate a busi...
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As our business growth continues, CorVel has established the need for a Business Analyst on the CorVel Business Operations Team (BOT). In this role, you will be working with both business stakeholders and software engineering teams to define requirements, create solutions, and automate multiple busi...
Technical Support Specialist
A company is looking for a Technical Support member to join their Customer Support team. ...
Data Quality Analyst (Banking exp)
The Data Quality Analyst (Data Quality Sr. Analyst) helps to ensure data sourced and provisioned by different areas, meets all required Data Quality standards. Analyst assesses, evaluates, and analyzes data challenges and provide recommendations on their resolution. ...
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Innova Solutions has a client that is immediately hiring for a LoanIQ Business Analyst. Title: LoanIQ Business Analyst. ...
Analyst, Commercial Operations
Analyst, Commercial Operations (ComOps). Commercial Operations (ComOps) analyst role is responsible for supporting all analytical, contractual and market interactions for Recurrent’s contracted and operating utility-scale solar and storage projects. This Commercial Operations analyst role is a. In a...