As a Patient Scheduling Coordinator, you will help our patients gain access to life-enhancing medical care! Quickly, accurately, and efficiently handle, register, and schedule calls in target-based environment.
If you are a self-starter and eager to begin a career with a growing yet stable organization, apply online today!
No medical experience? No worries! We offer comprehensive training that will allow you to feel comfortable with thoroughly helping patients.
Bilingual in English and Spanish, or English and Russian REQUIRED
Responsibilities
- Receive inbound retention calls from current customers in a multi-line call center environment
- Accommodate scheduling needs of existing patients including future appointments
- Make outgoing confirmation and follow up calls
- Make outbound calls to patients to re-establish patient care
- Educate customers on membership features, offerings, billing and charges to retain customer
- Act with urgency to meet and resolve customers’ needs and problems
- Demonstrate knowledge of services
- Ensure customer issue follow-up is completed on time and accurately
- Builds rapport and constructive and effective relationships.
- Expediently handle all problems, issues, and challenges with professionalism
- Additional duties as required
Requirements
- Prior experience is a Sales, Telemarking and or Soft Sales Environment highly desired.
- Excellent customer service and interpersonal skills
- 1+ year(s) experience in call center customer service, customer retention, multi-line phone administration
- Excellent communication skills, both written and verbal
- Strong organizational, reporting, data entry, time management, and follow-up skills required.
- Proficient in Word, Excel, and Call Center systems
- Ability to connect with people, empathize with them and offer viable solutions to their concerns.
- Must use decision trees and script flows as required.
- Ability to multi-task and meet critical deadlines.
- Experience and ability to manage through rapid and dramatic changes.
- Flexibility in shifts / hours
- Regular, consistent and punctual attendance
- Experience in medical industry is highly preferred.
INDM2
Benefits
- Medical
- Dental
- Vision
- 401k
Bilingual Patient Scheduling Coordinator
As a Patient Scheduling Coordinator, you will help our patients gain access to life-enhancing medical care! Quickly, accurately, and efficiently handle, register, and schedule calls in target-based environment. Accommodate scheduling needs of existing patients including future appointments. Make out...
Cath Lab Patient Scheduling Coordinator
Cath Lab and Fibroid Scheduling Coordinator. This position will serve a key role in registering, scheduling, and act as a care liaison between clinics / medical staff (and) our patients pre and post procedure. Receive inbound, retention, and scheduling calls from new and existing patients. Accommoda...
Medical Receptionist
Our client is seeking a qualified Medical Receptionist for their clinic located in Arlington Heights, IL. Certified Medical Assistant Certificate (Preferred). ...
Caregiver - $17/hr to start! Up to $1,000 Sign-On Bonus! Lots more
Visiting Angels Libertyville is looking for happy and compassionate caregivers for all shifts in Lake County. We offer a signing bonus (paid after a short work period), referral bonuses and other valuable forms of caregiver recognition beyond hourly wages. ...
Caregiver - Weekly Pay
Our caregivers understand that it’s essential to show compassion and really connect with their clients to make the transition to care easier. Amada caregivers are trained to provide assistance with personal care and activities of daily living (ADLs) like: . Here's why Caregivers like working wi...
Undergraduate College- Operations Coordinator-Scheduling
Undergraduate College- Operations Coordinator-Scheduling. The Operations Coordinator supports administrative and academic operations within the Undergraduate College (UGC) at National Louis University (NLU). Based at NLU's Wheeling campus and working closely with the Academic Operations team and Stu...
Front Desk Receptionist
The Front Desk Administrator will operate multiline telephone system to answer incoming calls and direct callers, greet customers and visitors and direct to appropriate personnel and supports office staff. ...
Administrative Assistant
An organized and drive office assistant looking for a unique opportunity to accelerate your future? This is a full-time, on-site position with the Visterra Landscape Group, a growing company ranking among the top 50 largest landscaping companies in the United States. We are now looking to add office...
Surgery Scheduler
Management of surgical schedule *efficiently utilizes block and open surgical time for optimal utilization *obtains patient information that includes demographics, insurance carrier, pre-testing lab request, type of surgery, anesthesia and admission; obtains from surgeon any special needs for the pr...
Remote Administrative Assistant (No Experience Required) - Earn $25/hr-$45/hr, Full-Time/Part-Time, Flexible hours
...