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General Manager

Quarters
New York, NY, US
$80K-$90K a year
Full-time

Quarters is a newly opened retail and hospitality concept in Tribeca, New York, from the founders of the design brand In Common With.

The concept includes a wine bar, daytime cafe, event space, and gallery and in 2025, it will expand to include an upstairs private dining room.

While not their personal home, the founders treat it like it is, and that's how they want everyone to feel when visiting.

It aims to combine the comfort of a private residence with the energy of a hospitality space. Quarters is seeking a highly organized and goal-oriented General Manager to lead front-of-house operations in accordance with standardized procedures to ensure smooth day-to-day operations.

The role involves driving revenue and profitability through best practices and fostering a positive team culture.

Key Responsibilities Operational responsibilities :

  • Works with Ownership to execute goals for day-to-day operations and long-term initiatives to drive sales, manage costs, and grow the business.
  • Hires, trains, manages, coaches, and evaluates culinary and bar team
  • Oversees all staffing pars, postings for open positions, interviewing, and final approval for F&B
  • Manages FOH schedule; ensures the FOH is properly staffed and aligned with labor cost
  • Assists with staff responsibilities in partnership with the HR team (including timekeeping adjustments, onboarding, training anddevelopment, employee relations, disciplinary action, documentation, terminations, etc.

Supports other managers with sensitive employee conversations and disciplinary action when

  • Establishes, maintains, and oversees loss prevention standards for all outlets, including cash handling procedures and accurate deposits and safe procedures.
  • Establishes SOPs for payroll / time clock management, oversees payroll processing weekly, and provides final review and approval to all payroll registers.
  • Trains team on all POS functions, including opening and closing procedures, comps, voids and transfers, and back-of-house administration (employee creation, menu management, etc.).
  • Works closely with the entire leadership team to promote a strong and unified dynamic breaking barriers of separation between FOH and BOH.
  • Participates in regular meetings with Ownership regarding updates on financials, service, new procedures, and improvements.
  • Develops and oversees FOH staff training for every
  • Balances administrative responsibilities with service
  • Participates in training about standardized policies (HR, fire, hygiene, health, safety, employee handbook)

Service :

  • Oversees and manages the dining room team, ensuring that they are performing up to standard and supporting the needs of the restaurant in their given roles.
  • Leads daily pre-shift meetings and communicates with all staff on system changes, menu updates, reservations and special guests, and other relevant items.
  • Oversees organization, efficiency, and policies pertaining to service in the dining
  • Provides daily service reports on performance, sales, and special
  • Prepares materials necessary for daily service, including menus, reservation notes, and
  • Enhances and strengthens guest relationships, established and
  • Promotes cooperative effort, team spirit, good morale, and positive culture among
  • Resolves complaints from guests in a polite, friendly manner, always ensuring we follow up when
  • Ensures the entire space looks, smells, and feels great (lighting, temperature, bathrooms, cleanliness, and seating arrangements)
  • Assists with the duties of other employees (i.e., server, food runner, ) when necessary because of an unexpected absence or extra volume.
  • Ensures that all server checkouts and restaurant closing duties are performed daily to standards, delegating this responsibility when appropriate.
  • Performs other work-related duties as

Brand

  • Understand and communicate the Quarter’s values and brand philosophy to customers and staff and set the tone for a positive work environment.
  • Promote Quarter’s vision while establishing us as an innovator within our
  • Actively involved in Quarter’s publicity opportunities and community
  • Walks the talk with who we are and what we stand for internally and externally

Sanitation, Hygiene, and Safety

  • Maintain and strictly abide by state sanitation / health regulations and
  • Maintain complete knowledge of correct maintenance and use of equipment; use equipment and tools only as intended, properly and safely.
  • Inspect the cleanliness and organization of the line and workstations; rectify any
  • Inspect the cleanliness and working condition of all tools, equipment, and supplies, ensuring everything complies with standards.
  • Coordinates all repair and maintenance needs for the restaurant in conjunction with
  • Fields all complaints of DOH or OSHA / workplace safety violations and actions on those items immediately upon receipt.
  • Maintain proper storage procedures as specified by Department of Health

Menu Knowledge

  • Maintain a deep understanding of Quarter’s food menu, including origins and
  • Maintain a deep understanding of Quarter’s beverage program and be able to summarize our philosophy and identify our different offerings
  • Understand allergy restrictions and help communicate potential issues to floor and kitchen staff

Qualifications

  • 5-7 years of experience in a supervisory position in a high-volume
  • A degree in hospitality, culinary arts, culinary management, or a similar subject is
  • Must be proficient in reading, speaking, understanding, and following written directions and verbal instructions in English.
  • Excellent organizational skills and attention to
  • Possesses a positive, results-oriented, team-player
  • Ability to work a flexible schedule, including weekends, nights, and
  • Familiarity with restaurant management software such as point of sales, reservations management, inventory management, Microsoft Office, and Google Workspace.
  • Demonstrated positive leadership characteristics and supervisory
  • Excellent time management, verbal and written communication, interpersonal, and customer service
  • Strong analytical, problem-solving, logical, and scientific thinking
  • Ability to exercise tact, courtesy, and ethics in dealing with vendors, co-workers, and
  • Exceptionally organized and clear
  • High level of integrity and dependability with a strong sense of - Team-oriented and maintains a positive and friendly attitude.

Essential Functions and Physical Demands

This job requires meeting specific physical demands to perform essential duties effectively. Reasonable accommodation may be made to enableindividuals with disabilities to perform those essential functions.

While performing the essential duties of this job, the employee is regularly required to :

  • Exert well-paced mobility for periods of up to 12 hours per
  • Lift and carry up to 50
  • Frequently stand, walk, reach, bend, stoop, push, pull, and
  • Frequently utilize the stairs, often while lifting and carrying heavy
  • Occasionally crouch and
  • Be exposed to hazards including, but not limited to, burns, cuts, scrapes, and frequent exposure of hands to
  • Withstand fluctuations in temperature within the work environment, from high heat to below
  • Be exposed to common allergens and unique
  • Handle heavy equipment and
  • May be asked to travel to visit vendors or different company

Studio + Compensation

  • This is a full-time position based in Tribeca, New York
  • Hours of Operation :
  • Pastries & Coffee : Tuesday-Saturday, 11 am-4 pm
  • Aperitivo Thursday-Saturday, 4 pm-5 pm
  • Bar Room : Thursday-Saturday, 5 pm-1 am
  • Special Events (Tuesday-Saturday pre-booked, minimum 30 days in
  • Monthly contribution to Medical and Dental Insurance and 401k
  • 15 days PTO, plus additional sick leave
  • Company discounts at retail and bar

About Us

In Common With is a Brooklyn-based design brand and studio driven by curiosity, materiality, and collaboration. Since its founding in 2018, thebrand has continuously pushed the boundaries of design, evolving from a focus on lighting to embracing a wide array of creative endeavors.

In 2022, In Common With expanded its footprint by opening a production studio in Gowanus, Brooklyn, and in 2024, their continued growth led to the creation of Quarters, a new multifaceted space in Tribeca.

At Quarters, you can experience In Common With's latest products and collaborations, shop unique products from pantry to vintage furniture,enjoy a glass of wine, attend events, and immerse yourself in a setting that embodies the founders’ values of creativity and collaboration.

The culinary offerings at Quarters are carefully curated, providing a range of options from daytime pastries and aperitivo hour snacks to smallcanapé parties.

The menu was developed in collaboration with the team from Raf's & The Musket Room.

Quarters is an equal-opportunity employer that values diversity, inclusion, and a sense of belonging within our organization.

We do not discriminate based on race, religion, color, national origin,gender, sexual orientation, age, marital status, veteran status, or disability status.

16 days ago
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