Sales Coordinator (Bilingual Spanish)

Job Description

We are seeking a bilingual Spanish Sales Order Coordinator to support the order coordination process. This role is responsible for managing customer orders, coordinating with internal departments, and ensuring accurate and timely fulfillment. The ideal candidate is detail-oriented, technically inclined, and thrives in a fast-paced environment.

Key Responsibilities :

• Respond to customer inquiries via phone maintaining a high level of professionalism.
• Utilize Salesforce to manage customer accounts, generate and close quotes, route leads, and collaborate with sales managers.
• Enter and manage orders in Epicor, including coding, clarifying, and updating purchase order details.
• Coordinate with production, shipping, logistics, and accounting to resolve issues and expedite shipments.
• Support reporting for key accounts and track rebate programs.
• Assist with product research, literature distribution, and pricing requests.
• Manage specialized projects such as quoting, design coordination, and third-party vendor communication.
• Help organize internal sales meetings and trade shows, including logistics, materials, and product displays.
• Maintain accurate documentation and contribute to audits as needed.
• Provide backup support to other coordinators and collaborate across departments.

Required Qualifications :

Additional Information :

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.