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Bilingual Case Manager

VirtualVocations
Chicago, Illinois, United States
Full-time

A company is looking for a Bilingual Case Manager (English / Spanish) to coordinate field service work and enhance customer experience.

Key ResponsibilitiesCoordinate communication with customers regarding field service activities and manage inquiriesCreate and dispatch customer appointments based on technician routes and schedulesBuild relationships with customers and internal teams to provide updates and reportingRequired QualificationsHigh school diploma or equivalentMinimum of 2 years of relevant work experience in customer service or case managementBasic knowledge of solar installation, construction, or roofing preferredStrong CRM experience, preferably with SalesforceProven track record of success in team environments

7 days ago
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