Job Details
Job Description
We’re a national T-Mobile Preferred Retailer with 300+ retail stores across the Since 93, we’ve been providing superior service and quality wireless products featuring the latest in technology.
As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer’s demand! Do you think you have what it takes to be an ? If so, keep reading!
Retail Associate Managers (RAM) work as part of a Retail Team to bring the T-Mobile brand to life. They live and breathe the T-Mobile brand and Arch Telecom’s Core Values.
Our RAMs are brand ambassadors, they create energy and excitement around our products and services. They thrive in a fast-paced fun environment where customer needs are their first focus.
They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships.
They continuously work to build expertise in uncovering our customers’ needs and have a passion to educate, demonstrate and recommend device and service solutions.
This role is a learning role, where you will be expected to work with your team to build required skills as well as assist the Retail Store Manager in all operational duties.
What you'll do in your role?
Learn and build proficiency in customer service, while concurrently providing a best in class customer experience and building loyalty by :
Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise.
Assist Retail Store Manager is daily operations and coaching.
Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate :
How our ever-expanding coverage stacks up in our customer’s neighborhood, providing them with a lightning fast LTE network!
Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.
How we’re redefining how wireless is done, down to device and account inspection, review and troubleshooting.
Complete training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with T-Mobile employees across channels, including business and customer service to :
Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
Successfully identify and handoff small business leads.
Develop strong peer relationships where we are all accountable for the company’s success.
Be willing to have a good time while providing first class customer experience
The ideal candidate will bring :
Leadership!
Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.
Willingness to lead your team, sharing best practices, while serving customers and providing resolutions to issues.
Being effective with operational, financial and performance management.
Amazing communication skills, to your team and customers.
Prior wireless sales experience.
What’s in it for you?
Employee Stock Ownership Program (ESOP)
Competitive hourly pay
Bonus earnings
Automatic raises when reaching attainable milestones
Exciting opportunities for career advancement
A culture of care & excellence
Health Benefits for Full Time Employees
What must haves do you need?
Be at least 18 years of age
High school degree or GED
Ability to stand for long periods of time
Ability to lift objects weighing up to 25lbs
Reliable transportation
Full Time (40 hours)
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization.
Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience.
We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
T-Mobile Retail Associate Manager MONTICELLO | Cedar St [4240]
We’re a national T-Mobile Preferred Retailer with 300+ retail stores across the Since ‘93, we’ve been providing superior service and quality wireless products featuring the latest in technology. Retail Associate Managers (RAM) work as part of a Retail Team to bring the T-Mobile brand to life. As a r...
T-Mobile Retail Sales Associate MONTICELLO | Cedar St. Avg all in $30
We’re a national T-Mobile Preferred Retailer with 300+ retail stores across the Since ‘93, we’ve been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service...
T-Mobile Retail Store Manager MONTICELLO | Cedar St [4240]
We’re a national T-Mobile Preferred Retailer with 300+ retail stores across the Since ‘93, we’ve been providing superior service and quality wireless products featuring the latest in technology. Retail Store Manager (RSM) work as the leader of a Retail Team to bring the T-Mobile brand to life. As a ...
Cashier Immediate Opening
Sunday – Saturday, varied hours.Individuals applying for this position should be willing to:.Make lasting connections with our customers.Ring up customer purchases in an accurate, efficient, and prompt manner.Problem solves customer questions and/or concerns (you many need to call a manager).Help ma...
Retail Sales Associate
As a full-time Verizon Retail Sales Associate, you'll have the opportunity to grow your career with a team focused on unlocking your full potential and sales success within one of our retail stores. Generate retail sales by using your passion for cutting-edge technology, and exceptional customer ser...
Part-Time Store Production Associate - Daytime - Rogers
Looking for a place where "Doing the Most Good" is a mission? The Salvation Army has Store Production Associate (Processor) positions available for the ideal candidate. This position processes donated goods in the back room of a store or in the warehouse and provides excellent customer service to o...
Restaurant Team Member - Cashier, Server
We’re hiring immediately for restaurant .At Noodles, our mission is to always nourish and inspire every team member, guest, and community we serve.Join our amazing team, make new friends, have fun, and develop your career!.We’re so confident that you’ll love our food, we’re o...
Customer Service Representative / Retail Sales Associate - Albertville
Customer Service Representative / Retail Sales Associate. A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE / RETAIL SALES ASSOCIATE. As a Customer Service Representative / Retail Sales Associate, you cheerfully welcome every customer that walks through our doors. Our Customer Service Represent...
Assistant Store Manager
A DAY IN THE LIFE OF AN ASSISTANT STORE MANAGER. As an Assistant Store Manager, you cheerfully welcome every customer that walks through our doors. You will assist the Store Manager with the oversight of Broadway Kwik Stop operations. Our Assistant Store Managers work a variety of shifts. ...
Cashier
Our busy Ramsey, NJStore is seeking a PT Cashierfor their front end. Cashiers are responsible for processing cash, debit, credit and check transactions using a cash register/point of purchase system. ...