The position of Inside Sales Representative will be based out of our Stamford, CT location!
Summary
The Inside Sales Representative is responsible for the proactive inside telephone or email sales and marketing efforts with the objective of increased profitable sales.
Main duties include establishing and maintaining customer relationships, processing quotes and orders for customers, pursuing product and application knowledge, and prospecting for additional organic growth from existing customer base.
What You'll Do
- Processes telephone orders by quoting product prices, delivery specifications, and payment terms and by offering substitute products where appropriate
- Assists outside sales personnel by processing priority transactions
- Utilize company digital tools to sell, market, promote, demonstrate products, answer technical questions, and increase business through product sales to new customers and through additional sales to existing customers
- Prospect for new accounts within a specified geographical territory
- Manage a defined customer base and establish and maintain customer relationships
- Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences. Close orders and resolve customer issues promptly using root-cause analysis
- Process product quotations / proposals and provide continuous follow up throughout the completion of the customer's purchasing cycle
- Gather and report to management information regarding the company, competitors, pricing, products, and current and future market trends
- Participate in product meetings, product and process seminars and product training to enhance and maintain personal and product knowledge
- Pursue product applications utilizing personal knowledge, internal specialists or other internal resources, vendor representatives and other available sources
- Other duties as assigned
The information contained in this job description is intended to describe the essential job functions required of those assigned to this job.
It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job.
Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time.
The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.
What You'll Need
- High school diploma or GED
- 2+ years of customer service, sales, or electrical distribution experience
Knowledge, Skills and Abilities
- Ability to handle basic / intermediate issues and problems
- Basic / intermediate product and application knowledge essential
- Ability to exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs
- Customer oriented and motivated with excellent communication, presentation, organization, and problem-solving skills
- Ability to prioritize and manage multiple tasks and deadlines
- Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence
- Highly self-motivated
- Familiar with Microsoft Office as well as relevant ERP systems and Customer Relation Management Tools (CRM)
- Ability to work overtime as needed
Working Conditions and Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Working Environment
- Exposed to unpleasant or disagreeable physical environment such as high noise level and / or exposure to heat and cold Occasionally up to 20%
- Handles or works with potentially dangerous equipment Occasionally up to 20%
- Travels to offsite locations Occasionally up to 20%
Physical Demands
- Sit : Must be able to remain in a stationary position Constantly at least 51%
- Walk : Must be able to move about inside / outside office or work location Frequently 21% to 50%
- Use hands to finger, handle or feel : Operates a computer and other office machinery Constantly at least 51%
- Stoop, kneel, crouch, or crawl : Must be able to position ones self to maintain computers in the lab, including under desks and in the server closet Occasionally up to 20%
- Climb or balance : Must be able to ascend / descend on a ladder Occasionally up to 20%
- Talk, hear, taste, smell : Must be able to use senses to; effectively communicate with co-workers and clients and detect hazardous conditions Occasionally up to 20%
Weight and Force
- Lift up to 25 pounds Frequently 21% to 50%
- Lift more than 100 pounds Occasionally up to 20%
Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO / Disabled / Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
Our Benefits Include :
- Medical, Dental, and Vision Insurance
- Life Insurance
- Short-Term and Long-Term Disability Insurance
- 401K with Employer Match
- Paid vacation and sick time
- Paid company holidays plus flexible personal days per year
- Tuition Reimbursement
- Health & Wellness Programs
- Flexible Spending Accounts
- HSA Accounts
- Commuter Transit Benefits
- Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
- Employee Discount Programs
- Professional Training & Development Programs
- Career Advancement Opportunities We like to promote from within!
Inside Sales Development Representative
As such, we're growing exponentially and looking for a Sales Representative to join our team!. Attend company and team meetingsCollaborate with the outside sales team to develop and implement sales strategies to achieve company goals. Previous Inside Sales Experience Required. Gunner home improvemen...
Advanced Inside Sales Representative
As the Advanced Inside Sales Representative for Wolters Kluwer CT Corporation, your primary responsibility is to drive profitable sales growth through winning new corporation accounts & meeting or exceeding sales goals. Some of your daily tasks will include learning and staying informed on our compl...
Inside Sales Representative
The Inside Sales Representative is responsible for the proactive inside telephone or email sales and marketing efforts with the objective of increased profitable sales. The position of Inside Sales Representative will be based out of our Stamford, CT location!. Utilize company digital tools to sell,...
Inside Sales Representative
Immediate openings available for Inside Sales Representatives who can work in a Hybrid Role: 3 days a week in office, 2 days a week from home. Prior inside sales experience preferred but not required. ...
Inside Sales Representative
Prior sales experience preferred, but not required. Strong interest in sales and/or retail, as evidenced by previous job experience or education. ...
Inside Sales Representative
Via telephone and other media, sell all major product categories through the presentation of new products, services, ideas, uses, and applications to meet all established sales and profit objectives. Support company sales and gross profit projections and goals as needed. Attends department sales mee...
Medicare Inside Sales Representative
Coordinating leads with outside sales representatives and schedules outside sales representatives for one-on-one appointments, community meeting reservations and agency visits. Generate leads and conducts outbound calls to prospective members to promote the plan; coordinates/schedules with outside S...
Inside Sales Development Representative (Remote)
Sales Development Representative. North American market as a seasoned sales professional to join our team! Someone who would be excited to have an opportunity building out a market and self-generate opportunities for organic growth within a subscription-based sales channel. Previous experience in sa...
Senior Inside Sales Representative
The Senior Inside Sales Rep is accountable to achieve his or her quota for the assigned book of business, adhere to the defined sales methodology, processes and policies that govern the sales process, and develop or maintain customer relationships. Senior Inside Sales Representative role offers grow...
D2D Sales Representative
In the Direct Sales Representative role, you will be part of one of the most dynamic sales departments in the company. A genuine passion for delivering exceptional sales results by achieving sales targets. Our culture of excellence provides a pathway to success as local leaders and peers, will suppo...