Customer Renewal Specialist

A company is looking for a Customer Renewal Specialist to manage customer accounts and execute the renewals process.

Key Responsibilities

Negotiate and execute customer renewals across multiple product lines and regions

Ensure quarterly targets are met regarding price increases, multi-year agreements, and customer retention

Maintain accurate data and reporting on assigned renewals and partner with account team members for successful renewals

Required Qualifications

Bachelor's degree or equivalent job experience

3-5 years of experience in renewals or a similar role

Knowledge of Salesforce and Salesforce CPQ

Ability to work effectively in a hybrid work environment

Self-starter with strong time management skills