Inside Sales Associate Industrial
Job Category : Business Development Requisition Number : INSID01207 Showing 1 location Job Details
Description
Responsibilities include, but are not limited to the following :
- Support Branch Manager and assist on inside sales; including but not limited to, product, pricing, and quoting
- Ability to explain, learn, and recommend electrical products based on customer requirements and expectations
- Ability to multi-task which might include filling orders, unloading trucks, and responding to inquiries from customers at the counter
- Build sales base with new and existing customers
- Prepare customer orders from counter sales working with computer software systems
- Providing product information, price quote, and follow-up for customer inquiries
- Promote additional items with value-added approach to up-selling new products
- Accurately process customer transactions such as orders, quotes, or returns
- Ability to promote special promotions and / or programs
- Attend product trainings both online and in person when applicable
- Attend required meetings both face-to-face and online
- Ability to follow-up on deliveries from vendors related to shipment dates and expected date of delivery ensuring 100% customer satisfaction
- Answer telephones while maintaining call logs to discuss sales activity with Branch Manager
- Fill requests for catalogs, information, or samples
- Handle all customer inquiries in a prompt and professional manner
- Understanding of best practices to ensure 100% quality work process
- Continually seeking out opportunities to improve the work process
- Prioritize work in order of importance
- Maintain files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices
Required Knowledge & Skills :
- 2+ years of sales experience (inside, outside, or counter) as well as the ability to explain, learn, and recommend electrical products to customers
- Must have strong work ethic; Professional attitude; Reliable
- Excellent communication skills to all levels of internal and external customers
- Must be well organized and a self-starter
- Ability to make decisions and be independent
- Attention to detail as well as accuracy
- Quick learner great at building relationships
- Utilizing computer requires ability to type 35-50 wpm
- Possess strong organizational and time management skills
- Ability to communicate effectively verbally and in writing
- Ability to interact with employees and vendors in a professional manner
- Ability to work independently and with a team in a fast-paced and high-volume environment with emphasis on accuracy and timeliness
Basic Qualification & Requirements :
- Associate Degree or Post-Secondary Course in Electrical
- 5+ Equivalent years of experience may replace Associate Degree
- 3+ years contractor background may replace Associate Degree
Preferred Qualifications & Requirements :
- Minimum 2 years in similar position preferred
- Minimum 1 year in progressive position (2 years preferred)
- Post-Secondary Courses in Electrical preferred
- Excellent computer skills and ability to use Microsoft office is required
Benefit Opportunities
We offer a great place to work, and a competitive salary based on level of experience. We also offer an opportunity to work with tenured team members and an excellent benefit package that includes the following and more.
- Cafeteria Plan
- Vision
- Healthcare Medical / Dental / Prescription ?
- Profit Sharing
- Life and Disability Insurances
- 401K with Matching
- Paid Personal Time Off & Holidays
- Flexible Spending Accounts
- Reimbursement Tuition Program
- Health Savings Accounts HSA
- Career Development
- Professional Training
Please email [email protected] with any questions regarding this opportunity.
State Electric Supply Company is a committed Equal Opportunity Employer
Customer Focused, Quality Driven!
EOE M / F / D / V
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Preferred
Associate Degree or Post-Secondary Course in Electrical
5+ Equivalent years of experience may replace Associate Degree
3+ years contractor background may replace Associate Degree
2 years : Minimum 2 years in similar position preferred
1 year : Minimum 1 year in progressive position (2 years preferred)
Post-Secondary Courses in Electrical preferred
Excellent computer skills and ability to use Microsoft office is required
Licenses & Certifications