Job Description
Job Description
Gillman Service Advisor
The Gillman Companies is an established group of family owned automobile dealerships based out of Houston, TX. We have served the automotive needs of Texas since 1938 by maintaining a long-established tradition of excellence and customer satisfaction.
Gillman is one of the largest dealerships in Texas, and has also been a proud recipient of the Houston Chronicle’s Top 100 Workplaces 4 years in a row!
RESPONSIBILITIES TO INCLUDE :
- UCS computer system experience helpful
- Greet Customers in a professional manner
- Perform thorough walk-around inspection of vehicles
- Accurately record customer concerns, and relay this information to technicians accurately
- Help customer maintain their vehicle by outlining, and selling needed maintenance interval repairs
- Keep customers informed of vehicles progress while in shop
- Notify customers of changes in promise times
- Inform customers of future maintenance needs
- Perform active delivery of finished vehicles, with through explanation of work, and charges
- Complete all work according to the applicable safety requirements and published procedures
- Produce quality work that evidence pride of workmanship
- Explains technical diagnoses and needed repairs to non-mechanical individuals which may include other teammates and customers as required
Job Requirements
REQUIREMENTS :Company Overview
Since 1938, The Gillman Companies have been a family-owned and operated group of automobile dealerships. With over 70 years of success, the Houston-based automotive group has 14 dealerships across Houston, Rosenberg, San Benito, Harlingen, and San Antonio representing Acura, Honda, Mitsubishi, Nissan, Chevrolet, Buick, GMC, Chrysler, Dodge, Jeep, and Subaru.
The company was founded by Frank Gillman when the first dealership opened on Milam Street in downtown Houston. Frank knew the importance of customer loyalty.
He also understood that loyalty had to be earned. Over 70 years later, the location and scope of the business has changed, but the constant emphasis on customer satisfaction remains the same.
Now run by Frank's Granddaughter Stacey Gillman, under her leadership, the Gillman Companies have grown to become one of the largest retail automotive groups in America.
And today, the third Gillman generation is active in the business.
Success has not altered the organization's founding principle. Every employee in every Gillman dealership knows customer satisfaction is paramount.
And, they understand continued prosperity, as well as future growth, depends upon maintaining this long-established tradition of excellence.
Service Advisor
Experienced Automotive Service Advisor. Minimum 1+ years prior Service Advisor experience required in a dealership or secondary shop. Employee discounts on Vehicles, Service and Parts. Mainline advisor experience is preferred. ...
San Antonio Dodge - Automotive Service Advisor
San Antonio Chrysler Dodge Jeep Ram is looking for an experienced and motivated automotive dealership Service Advisor to join our team! . Being a determined self-starter who maintains a consistent level of outstanding customer satisfaction are must-have qualities for the Service Advisor position. On...
RV Service Advisor
Start your journey with Blue Compass RV as we are looking a Service Advisor to join our team. Determine specialized product needs and services by working directly with customers. A minimum of one year of service experience is preferred. ...
Tire Service Advisor (San Antonio, TX)
We have a dedicated crew of more than 550 passionate and innovative Tire Service Advisors throughout the United States. But hear it for yourself: Check out to see what our Tire Service Advisors have to say about working at Dealer Tire. As a Tire Service Advisor, you will work for Dealer Tire inside ...
Service Support Field Advisor
Role Summary The Service Support Field Advisors are the on-site liaison between the Centralized Service Support Operations Center and on-site Service Center Operations as well as the end-to-end point of contact for Rivian owners/fleet companies needing assistance with vehicle education, charging, an...
Customer Service Representative (Celebration Advisor)
Are you enthusiastic and motivated? Do you possess a customer-first ethic and attitude? Do you enjoy working in a fun and family-friendly atmosphere? We are currently seeking a responsible and customer-oriented Customer Service Representative Celebration Advisor to join our team!. Our team is driven...
Service Advisor
We need a Service Advisor who is an expert in the art and science of customer service. Service Advisor – Automotive. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. Greet service department customers promptly and courteously—attitude is e...
Express Service Advisor - Subaru Clear Lake
We need a Service Advisor who is an expert in the art and science of customer service. Express Service Advisor – Automotive. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. Greet service department customers promptly and courteously—attit...
RV Service Advisor
Start your journey with Blue Compass RV as we are looking a Service Advisor to join our team. Determine specialized product needs and services by working directly with customers. A minimum of one year of service experience is preferred. ...
Service Advisor
Principle BMW of San Antonio Service Advisor Average Earning Potential is 6,000K to 8,000K a month Who You Are Principle Auto is seeking an exceptional Service Advisorto join our rapidly growing dealership. Unparalleled Service- We understand everyone defines great service differently and we aim to ...