Service Coordinator-Homecare

Job Description

The Service Coordinator is a member of the support staff team with the responsibility to ensure accurate and complete scheduling of patient care.

Monday -Friday 0600-1500 with Rotating Holidays

Looking for a candidate familiar with homecare and terminologyJob Essentials

1. Coordinates client needs for seven days a week staffing needs :

Maintains master schedule.

Coordinates and communicates scheduling changes with clinicians and clients.

Completes and distributes schedules by determined time line.

2. Schedules appropriate services, utilizing cost containment practices and answers, routes and documents client / service inquiries and or complaints appropriately and in a timely manner :

Utilizes appropriate resources for scheduling ( Internal facilities / departments).

Minimizes overtime and mileage of the clinicians through appropriate scheduling.

Completes appropriate documentation for scheduling errors, missed visits, patient complaints, etc.

Documents and communicates concerns / issues to case manager and or manager.

3. Utilizes effective customer service and communication skills with all customers / co-workers in a timely, concise, clear and positive manner :

Informs client and appropriate clinicians of scheduling changes.

Communicates appropriately with clinicians to facilitate coverage.

Notifies appropriate manager / case manager of staffing issues.

Minimum Qualifications

Basic computer skills

and -

Excellent interpersonal relations and communication skills

and -

Ability to exercise courtesy, tact and sensitivity with team members and customers

and -

Detail oriented

and -

Ability to work a flexible work schedule

and -

Ability to prioritize tasks

and -

Ability to multi-task

Preferred Qualifications

Scheduling or Homecare experience

Physical Requirements :

HC only

Hearing / Listening, Manual Dexterity, Seeing

Anticipated job posting close date :

09 / 22 / 2024

Location :

Homecare - Salt Lake City

Work City : South Jordan

South Jordan

Work State : Utah

Utah

Scheduled Weekly Hours :

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$ - $

We care about your well-being mind, body, and spirit which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers, and for our Colorado, Montana, and Kansas based caregivers;

and our commitment todiversity, equity, and inclusion.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.