Director, Business Development – LT

Director, Business Development LT-(UNI00000G)

Description

We are on a mission to become the world's most sustainable and innovative maritime, logistics, and technology company. As a privately- held, U.

S - owned and operated company, Crowley provides Logistics, Government Solutions, Shipping, Wind and Fuel services in 36 nations and island territories.

By expanding and innovating our services, we have grown to a committed team of over 7,000 diverse people, generating an annual revenue of more than $2.

9 billion. We live up to our purpose of bravely advancing what's possible to elevate people and planet with our core values of Integrity, Sustainability and Drive guiding everything we do.

To continue laying the groundwork, challenge what's possible and celebrate the power of inclusion, we seek to partner with driven individuals who are ready to elevate their career with us.

SUMMARY : Responsible for developing brand awareness by interacting with and analyzing new prospective customers, as well as existing customers to build brand equity and increase market share by selling products and / or services.

GENERAL RESPONSIBILITIES : Serves as an expert on the company’s product and services portfolio. Identifies new selling opportunities within the target industries.

Maximizes and manages the volume, revenue and margin to deliver profitable sales results. Identifies customer requirements and expectations while finding supply chain solutions to capture new business.

Effectively communicates with customers to discuss opportunities, concerns or corrective actions required. Maintains a full pipeline of opportunities and targets achievable accounts while diligently updating our CRM on leads and follow ups.

Anticipates customer requirements and ensures they are met in a professional and proactive manner while providing customer service that exceeds the customer’s expectations.

Identifies and evaluates trends in the industry, customer and / or territory base. Meets and exceeds budgets and minimum KPI requirements such as new revenue growth, contribution margin, gross profit, multiple supply chain service sells to new and current customers.

Challenges status quo with effective solutions and improvements to achieve individual / departmental sales goals.

Qualifications

EDUCATION : Bachelor's degree in business, transportation, marketing or related field; or a combination of post high school and equal experience may be substituted for education.

EXPERIENCE : 8+ years of experience in logistics, sales and / or marketing in a sales capacity.

TECHNICAL PROFICIENCY : Proficient in Microsoft Office products, including Excel, Word and Outlook.

COMPETENCIES : Ability to communicate effectively verbally and in writing. Ability to establish and maintain effective working relationships.

Ability to evaluate process effectiveness and develop changes or alternatives. Ability to prioritize, organize and perform multiple work assignments simultaneously.

Ability to demonstrate effective customer services skills. Ability to utilize problem solving skills. Ability to perform accurately in a detail-oriented environment.

Skill in preparing clear and concise reports, correspondences, and other written materials. Ability to onboard new accounts while making the transition seem seamless to the customer.

Ability to build relationships with current and new accounts while sharing previous experience and / or expertise with customers.

JOB SCOPE : Position impacts a single business unit / segment.

WORKING CONDITIONS : Normal office environment with little exposure to excessive noise, dust, temperature and the like. Extended use of a computer keyboard, viewing of a computer monitor and the ability to sit for long periods of time.