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Voice Network Engineer

Tata Consultancy Services
Chicago, IL, United States
Full-time

Type : Full time

Role : Network Voice Administrator

Location (Onsite) : Chicago / Lincolnshire, IL

Technical / Functional Skills

  • Cisco Voice
  • Contact Centre (On Prem and Cloud)
  • MS Teams
  • Amazon Connect

Experience Required : 8 10 years

Roles & Responsibilities

  • At least 8 years’ experience in managing Network Voice infrastructure.)
  • Very good knowledge in managing voice infrastructure (Cisco, InContact, MS teams ,Polycom, SBC )
  • Knowledge in managing End point devices (Polycom, Cisco SPA and ATA, etc.)
  • Flexible to work during weekends / off business hours. Technical co-ordination with the OEM support in the event of any Technology assistance
  • Good knowledge of ITIL processes.
  • Data Centre touch / hands and Fleet support
  • 19 days ago
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