Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Oncology Products Delivery Specialist you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel.
If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.
Work you'll do / Responsibilities
Working on some unique projects in our sector, you'll have the opportunity to improve the way health systems provide patient care through the support of an Epic Electronic Health Record.
Your time will be spent not only maintaining, building, and testing the Epic system, but also engaging with operations to prepare them to understand their concerns as well as adopt optimizations and enhancements.
Provide Epic product function, design, build, and testing expertise and experience for Epic Beacon and the adjacent modules.
Work with application end users to design and build the Epic system in a timely and professional manner. Conduct ongoing system build and configuration for assigned Epic module.
Develop, support, and maintain all required system design and build documents and other system documentation. Contribute to the development of testing scripts and materials.
Actively participate in all phases of the testing lifecycle and perform unit, system and integrated testing tasks and activities for Epic Beacon.
Work with trainers to develop and maintain application specific training curriculum and materials. Complete specific team task activities as outlined in the project work plan and other job-related duties as assigned.
Attend team meetings to discuss team and project related activities, work tasks, and issues. Create and maintain regular status reports and provide verbal and written status to project managers and project leadership, as required.
Coordinate with the offshore team for continuity of build, deploy and support. Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management.
Independently and collaboratively lead client engagement workstreams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes.
The Team
Operations and Technology Transformation delivers market leading expertise and industry depth by harnessing deep sector knowledge, scaling the power of hybrid services and products, and unlocking the power of Process Bionics to deliver sustainable and impactful solutions to our clients.
We advise, design, implement, and deploy innovative and technology enabled solutions focused on "heart of the business" issues in specific sectors including Health Care & Life Sciences, Digital Banking & Payments, Investment & Wealth Management, Insurance, Telecom, Media and Energy & Resources.
Our OTT team brings clients the knowledge of industry leaders who understand the relevant processes and technologies for their industry-and apply them with a process and mindset that tailors transformational change to their specific organization.
Qualifications
Required
- 4+ Years Beacon Experience in application development & application maintenance
- 4+ years of experience in healthcare operations, clinical environment, or healthcare IT setting
- Epic Beacon Certification
- One or more of Ambulatory / Clinical Documentation / Willow Inpatient as a Primary Certification
- Oncology Research experience (Protocol Design and Build)
- Prior implementation / support experience for a large cancer or cancer research specialty
- College degree or equivalent years of experience
- Solid analytical and critical thinking skills
- Ability to identify issues, prioritize and problem solve to resolution.
- Superior communication and customer service abilities
- Team player with the willingness / ability to work in a collaborative environment.
- Ability to adapt and operate effectively in ambiguous or rapidly changing environments.
- Limited immigration sponsorship may be available
- Ability to travel 10%, on average, based on the work you do and the clients and industries / sectors you serve
- Role is remote
Preferred
- Technology or Healthcare related degree
- Knowledge and experience working with Microsoft Office tools.
- Knowledge and experience working in a Google Workspace environment.
- Additional Certification in Reporting Workbench is preferred.
- Experienced in ITIL service methodology, Service NOW, etc.
- Experience working independently in remote work environments with colleagues in a variety of locations and time zones
- Analytical / Decision Making Responsibilities
- Analytical ability to manage multiple projects and prioritize tasks into manageable work products
- Can operate independently or with minimum supervision
- Excellent Written and Communication Skills
- Ability to deliver technical demonstrations
Information for applicants with a need for accommodation :
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.