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PRN CUSTOMER CARE SPECIALIST

Tidewell Hospice Inc
Bradenton, FL, United States
Full-time

PRN Customer Care Specialist

Job Category : Access Center Requisition Number : PRNCU003354 Showing 1 location Job Details

Description

  • Responsible for successfully managing both inbound and outbound calls. Follows communication scripts, handles a variety of topics / questions, and acts as a liaison between our company and our customers.
  • Obtains information from a variety of sources to assist the public and internal colleagues with requests, questions, and information.
  • Manages and responds to time-sensitive requests for information by engaging multiple departments.
  • Assists patients, referral sources, and departmental inquires to resolve matters; replying by phone, electronically and / or in person.
  • Performs variety of administrative duties, as requested.

Qualifications

Skills

Behaviors

Motivations

Education

Experience

Licenses & Certifications

30+ days ago
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