Research Team Lead

About Bespoke Partners Who are we?

Bespoke Partners is the largest firm focused exclusively on executive recruiting and leadership advisory services for software and SaaS companies in the United States.

Bespoke-placed executives have orchestrated exits and more than 425 acquisitions by their companies, totaling more than $130 billion in value.

The firm is the leadership talent partner of choice for public, private, private equity and venture backed software and SaaS companies.

Bespoke has recruited more than 1,000 top-performing leaders into private equity portfolio companies, including CEOs, CFOs, CROs, CMOs, CPOs, CTOs, CIOs, CHROs, Board Members, Operating Partners, Vice Presidents and many more.

The firm’s unique, data-driven services complete searches in typically half the industry average time with a 95% placement success rate.

The firm’s unique methodology cuts the risk of C-suite mis-hiring and identifies leaders who will accelerate growth.

At Bespoke, we don’t just offer jobs; we ensure careers flourish. As the premier leadership recruiting firm in the software industry, our unwavering support and unique culture are embedded in our DNA.

Join us and align your career aspirations with unparalleled rewards, meaningful work, and steadfast values.

We are living out our Values everyday at Bespoke.

Diversity & Inclusion : We embrace a culture where diversity is celebrated, and every voice is heard, fostering innovation and creativity.

Invest in Others’ Success : We offer guidance, mentorship, and learning opportunities, advocating for every team member’s growth.

Be Memorable : Create positive impacts with authenticity, forging strong, lasting relationships.

Inspire Growth : Embrace change, challenge norms, and champion progress with our growth mindset.

Winners Win : Optimism and resilience turn challenges into opportunities, fueling our collective success.

Unlock Your Potential at Bespoke : Your Best Career Awaits Who Are you?

Drive. Instinct. Grit. Smarts.

Just like our search process, you are collaborative, thorough, accelerated and therefore effective. You are determined, solution-oriented and energized by exceeding your own potential.

No matter your title, you lead and mentor with passion and purpose being memorable in every client and employee interaction you experience.

Motivated by transparency, you thrive in a feed forward, team-first environment and continue to be laser focused on data driven and effective results.

Client Delight & Professional Collaboration : Thrive in an environment where delighting clients and collaborating with top-notch professionals fuels your career advancement.

If this sounds like you, please read on!

Research Team Lead Position Overview :

The Research Team Lead will report to our VP, Research and be part of the team that supports the market sensing arm for all of Bespoke.

The Research team curates and executes on research strategies that identify ideal target candidates for each search which allows Bespoke Partner’s to fulfill its mission to be the best at people by attracting, retaining and growing exceptional talent.

As the Research Team Lead, you will drive the overall objectives of the business, such as team balance and staff utilization, identify patterns across the functional groups, and use that knowledge to drive strategies and support individuals in their staffing and developmental needs.

Duties & Responsibilities

The Team Lead will be responsible for managing top talent and developing their skills to rewarding their contributions and supporting career progression and mobility.

He / She will act as a holistic owner of the Research Team employment experience with a close focus on the business needs of Bespoke and the professional development of our Analyst staff.

He / She will also be responsible for driving a culture of continuous improvement and development, you will inspire your teams to achieve greatness and will lead various projects and initiatives that enable us to rapidly scale.

As a critical engine for Bespoke’s growth, the Team Lead drives overall objectives of the business (e.g. team balance and staff utilization), identify patterns across the cohort and use that knowledge to drive strategies and support individuals in their staffing and developmental needs.

Key responsibilities include :

• Research Analyst Cohort Engagement :
• Manage and lead a team of junior to mid-level professional towards meeting or exceeding business targets (commercial, quality, and service)
• Monitor staff activity and participation in key aspects of morale, retention and affiliation (e.g., integration and affiliation programs, challenging searches, PTO support, etc.)
• Employee Support & Professional Development :
• Manage, mentor, coach and develop members of your team to elevate the function
• Hiring and onboarding training
• Serve as hands-on support for the team’s opportunities (i.e. scoping, staffing, resourcing, problem solving), delivering excellent client service, and maximizing market share and revenue on all Client opportunities
• Manage day-to-day & week-to-week commercial activities by checking / setting priorities, and managing volume across the team
• Drive continuous improvement through close coaching, role-modeling and adherence to best practices guidelines and workflows
• Champion change and build buy-in for change amongst team; exemplify Bespoke leadership and culture in and outside the team
• Career Navigation :
• Set the broader mobility strategy for cohort of focus; understand all offerings and manage individual participation in various mobility programs
• Motivate, help to develop, and provide coaching and advice to all members of the team
• Coach and guide consulting staff throughout their employment lifecycle on career options and opportunities; act as a trusted advisor to guide individuals into mutually beneficial outcomes
• Business Liaison and Capacity Planning :
• Develop and implement strategy for key accounts in close collaboration with business leaders and the Business Development team
• Collaborate with leadership to support strategic, operational, and talent initiatives by contributing to problem solving, testing and implementation
• Optimize team design, search alignment and achievement of business priorities through a deep awareness of current available skills, bandwidths, pipeline, and firm goals;

maintain a view of staffing pipeline at a macro and micro level

• Build strong relationships with Consulting Team staff to understand development needs, preferences and constraints for staffing;
• discuss upcoming projects; advise on staffing choices to achieve balance between Bespoke's business needs and personal preferences if possible;

communicate staffing decisions and related rationale; set and enforce staffing policies and expectations

• Maintain an acute awareness of business environment; openly communicate information relative to search opportunities with individuals and with Partners and teams looking to confirm staff
• Collaborate with HR on People Operations :
• Work with HR team to resolve issues faced by individuals; contribute thought leadership on initiatives crucial to addressing people issues
• Manage transition support through effective communication
• Ensure adherence to Bespoke compliance, standards, and values

Requirements & Experience

• Proven ability to manage and motivate a team of client service professionals
• 3-4 years of experience within a services-oriented business with direct management experience
• Strong communication skills; able to communicate confidently, articulately; able to gain trust from senior leadership as well as more junior professionals, and serve as a broker or liaison between the two groups establishing positive and productive working relationships
• Must be able to perform successfully in a metrics-driven, entrepreneurial, fast-paced, service-oriented environment
• An active team player with strong organizational, analytical, and project management skills
• Comfortable in both working in detail and understanding the big picture; able to consider the ramifications of decisions on various constituencies
• Good judgment, professionalism, strong interpersonal skills and a collaborative style
• Successfully working collaboratively with a strong EQ and positive attitude
• Comfortable in resolving conflict, delivering difficult messages and addressing all people related issues
• A quick study; a can-do attitude; a creative solution seeker with a readiness to try new approaches; decisive, pragmatic, and reason-minded
• Passion for problem solving and delighting clients
• Being an advocate for Bespoke Partners’ values and culture
• Autonomous, able to tolerate ambiguity, self-motivated
• Understanding of software / SaaS
• Understanding of Private Equity
• High level understanding of recruiting
• Client service experience

If the above description sounds like you and fits your background, connect with us to join the Bespoke Partners team today!

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

EQUAL EMPLOYMENT OPPORTUNITY

Bespoke Partners strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

Sustainability and Responsibility

Our Commitment : We’re committed to sustainability and ethical practices, ensuring our operations contribute positively to societal and environmental health.

Total Rewards Beyond Compare

World-Class Health and Welfare Benefits : Top-tier benefits for you and your dependents, emphasizing mental health and work-life balance.

Earnings That Soar : Our reward culture ensures your earnings consistently outperform industry benchmarks.