Talent.com
serp_jobs.error_messages.no_longer_accepting
Encore Global is hiring : Event Technician, Audio Visual - The Westin Dallas Gall

Encore Global is hiring : Event Technician, Audio Visual - The Westin Dallas Gall

MediabistroDallas, TX, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Position Overview

A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology.

Key Job Responsibilities

Equipment Operation

  • Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section.

Customer Service

  • Strives to exceed the expectations and needs of internal and external customers.
  • Maintains a positive relationship with all clients through effective communication.
  • Meets with guests on site to ensure that their needs are met, and the equipment setup is working properly.
  • Monitors events and checks in on customers throughout the day.
  • Understands and fosters the hotel / client relationship.
  • Technical Ability

  • Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues.
  • Handles equipment challenges and changes in a timely and professional manner.
  • Systems Knowledge

  • Understands company processes, follows procedures, and completes systems entry and paperwork accurately.
  • Uses the equipment sheets to determine the equipment scheduled for set up and for strike. Interacts with other staff and outside vendors for equipment.
  • Increases revenue by utilizing floor up-selling techniques.
  • Works with clients to finalize invoices.
  • Completes order entries in Navigator, as needed.
  • Job Qualifications

  • High School Diploma required. Associate’s degree is preferred.
  • Internal applicants must meet / complete all training and certification requirements as determined by Encore’s Global Learning Training Program in their current position, and for the position they are applying to. Review requirements at the provided internal resource.
  • External applicants must meet / validate and achieve / complete all training and certifications required for this position, within one year. For technical external requirements, view our career path here.
  • 1 year of customer service or hospitality experience is preferred.
  • 1 year of audio-visual experience or equivalent in an educational environment is preferred.
  • A valid driver’s license is required for team members that may operate Company vehicles.
  • Additional DOT requirements may need to be met if applicable.
  • Must be able to lift 50 lbs.
  • Competencies

  • Deliver World Class Service — Hospitality; Ownership
  • Do The Right Thing — Instills Trust; Safety Conscious
  • Drive Results — Action Oriented
  • See The Big Picture — Tech Savvy
  • Value People — Communicates Effectively
  • Physical Requirements

    Team members must be able to meet the physical demands outlined below to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The frequency options are defined as : Continuously, Frequently, Occasionally, and Never.

  • Sitting : 2-3 Hours
  • Standing : 4-5 Hours
  • Walking : 4-5 Hours
  • Stooping : 2-3 Hours
  • Crawling : 2-3 Hours
  • Kneeling : 2-3 Hours
  • Bending : 2-3 Hours
  • Reaching (above your head) : 2-3 Hours
  • Climbing : 0-1 Hours
  • Grasping : 4-5 Hours
  • Lifting Requirements

  • 0 - 15 lbs : Continuously
  • 16 - 50 lbs : Frequently
  • 51 - 100 lbs : Occasionally
  • Over 100 lbs : Occasionally
  • Carrying Requirements

  • 0 - 15 lbs : Continuously
  • 16 - 50 lbs : Frequently
  • 51 - 100 lbs : Occasionally
  • Over 100 lbs : Never
  • Auditory / Visual Requirements

  • Close Vision : Continuously
  • Distance Vision : Continuously
  • Color Vision : Frequently
  • Peripheral Vision : Occasionally
  • Depth Perception : Frequently
  • Hearing : Continuously
  • Pushing / Pulling Requirements

  • 0 - 15 lbs : Continuously
  • 16 - 50 lbs : Frequently
  • 51 - 100 lbs : Frequently
  • Over 100 lbs : Occasionally
  • Note : The physical requirements marked with an asterisk (

  • ) indicate activities performed without assistance.
  • Work Environment

    Hotel — Work is performed in a hotel / convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and / or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.

    Warehouse — Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and / or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio-visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends, and holidays.

    The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

    Hourly Pay Range : $15.09 - $18.49

    The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.

    Encore is committed to providing the best benefits options for our employees and families. View the benefits options for our employees worldwide by reviewing the information here.

    We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. View details on our commitment to inclusivity and belonging.

    #J-18808-Ljbffr

    serp_jobs.job_alerts.create_a_job

    Hiring Event • Dallas, TX, United States

    Job_description.internal_linking.related_jobs
    Electra Link Inc is hiring : Audio Visual Installation Forman in Dallas

    Electra Link Inc is hiring : Audio Visual Installation Forman in Dallas

    MediabistroDallas, TX, United States
    serp_jobs.job_card.full_time
    Founded in 1985, with offices in Houston, College Station, Dallas, San Antonio, and Austin, Electra Link remains at the forefront of technology. Our professional capabilities range from one network ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.new
    Salas O’Brien, Inc. is hiring : Audio Visual Technology Designer (Entry-Level) in

    Salas O’Brien, Inc. is hiring : Audio Visual Technology Designer (Entry-Level) in

    MediabistroAddison, TX, United States
    serp_jobs.job_card.full_time
    Audio Visual Technology Designer (Entry-Level).Audio Visual Technology Designer (Entry-Level).At Salas O'Brien, we're dedicated to engineering for impact. Our mission to make a difference is at the ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    Event Services Supervisor - Audio Visual, Event Technology

    Event Services Supervisor - Audio Visual, Event Technology

    Pinnacle LiveFrisco, TX, US
    serp_jobs.job_card.full_time
    Pinnacle Live is a premium, in-house AV partner.We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-gro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.new
    Salas O'Brien is hiring : Audio Visual Technology Designer (Entry-Level) in Addis

    Salas O'Brien is hiring : Audio Visual Technology Designer (Entry-Level) in Addis

    MediabistroAddison, TX, United States
    serp_jobs.job_card.full_time
    Audio Visual Technology Designer (Entry-Level).Audio Visual Technology Designer (Entry-Level).At Salas O'Brien, we're dedicated to engineering for impact. Our mission to make a difference is at the ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    Event Services Technician - Event Technology, Audio Visual

    Event Services Technician - Event Technology, Audio Visual

    Pinnacle LiveAllen, TX, US
    serp_jobs.job_card.full_time
    Pinnacle Live is a premium, in-house AV partner.We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-gro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Event Services Supervisor - Audio Visual, Event Technology Job at Pinnacle Live,

    Event Services Supervisor - Audio Visual, Event Technology Job at Pinnacle Live,

    MediabistroDallas, TX, United States
    serp_jobs.job_card.full_time
    Pinnacle Live is a premium, in-house AV partner.We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-gro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Lead Audio Visual Field Technician Job at EOS IT Solutions in Town of Texas

    Lead Audio Visual Field Technician Job at EOS IT Solutions in Town of Texas

    MediabistroTown of Texas, WI, United States
    serp_jobs.job_card.full_time
    EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Audio Visual Installation Forman

    Audio Visual Installation Forman

    Electra Link IncDallas, TX, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Founded in 1985, with offices in Houston, College Station, Dallas, San Antonio, and Austin, Electra Link remains at the forefront of technology. Our professional capabilities range from one network ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Facility Solutions Group, Inc. is hiring : Audio Visual Technician in Dallas

    Facility Solutions Group, Inc. is hiring : Audio Visual Technician in Dallas

    MediabistroDallas, TX, United States
    serp_jobs.job_card.full_time
    As an Audio / Visual Technician you will work with a technology team in the low voltage markets providing A / V installation, testing, and repairs. The ideal candidate will thrive in a team environment,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Inter Technologies Corporation is hiring : Travel Audio Visual Installation Techn

    Inter Technologies Corporation is hiring : Travel Audio Visual Installation Techn

    MediabistroDallas, TX, United States
    serp_jobs.job_card.full_time
    Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.Inter Technologies Corporation (ITC). Our adaptable structure enables us to complete and provide follow...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Audio Visual Technician - TX Job at Howard Industries, Inc in Dallas

    Audio Visual Technician - TX Job at Howard Industries, Inc in Dallas

    MediabistroDallas, TX, United States
    serp_jobs.job_card.full_time
    Division : Howard Technology Solutions.Equal Opportunity Employer Vet / Disabled.Howard Technology Solutions is a rapidly expanding technology solutions provider for the K-12, Higher Education, Health...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Event Operations Supervisor, Audio Visual- Westin Galleria Dallas Job at Encore

    Event Operations Supervisor, Audio Visual- Westin Galleria Dallas Job at Encore

    MediabistroDallas, TX, United States
    serp_jobs.job_card.full_time
    The Operations Supervisor leads floor operations with a focus on customer service, staff leadership and development.The Operations Supervisor directly leads the technical team to ensure operational...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Pinnacle Live is hiring : Event Services Supervisor - Audio Visual, Event Technol

    Pinnacle Live is hiring : Event Services Supervisor - Audio Visual, Event Technol

    MediabistroDallas, TX, United States
    serp_jobs.job_card.full_time
    Pinnacle Live is a premium, in-house AV partner.We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-gro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Datavox, Inc. is hiring : Open Position for Audio Visual Lead Technician in Town

    Datavox, Inc. is hiring : Open Position for Audio Visual Lead Technician in Town

    MediabistroTown of Texas, WI, United States
    serp_jobs.job_card.full_time
    Open Position for Audio Visual Lead Technician.DataVox is seeking an AV Technician to join our office in Houston, Texas.Before learning more about the position, let us tell you a bit more about who...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Event Services Supervisor - Audio Visual, Event Technology Job at Pinnacle Live

    Event Services Supervisor - Audio Visual, Event Technology Job at Pinnacle Live

    MediabistroFrisco, TX, United States
    serp_jobs.job_card.full_time
    Pinnacle Live is a premium, in-house AV partner.We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-gro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Event Services Technician - Event Technology, Audio Visual Job at Pinnacle Live

    Event Services Technician - Event Technology, Audio Visual Job at Pinnacle Live

    MediabistroAllen, TX, United States
    serp_jobs.job_card.full_time
    Pinnacle Live is a premium, in-house AV partner.We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-gro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Sales Manager - Audio Visual, Event Technology, Event Production

    Sales Manager - Audio Visual, Event Technology, Event Production

    Pinnacle LiveDallas, TX, US
    serp_jobs.job_card.full_time
    Pinnacle Live is a premium, in-house AV partner.We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-gro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Facility Solutions Group is hiring : Audio Visual Technician in Dallas

    Facility Solutions Group is hiring : Audio Visual Technician in Dallas

    MediabistroDallas, TX, United States
    serp_jobs.job_card.full_time
    As an Audio / Visual Technician, you will work with a technology team in the low voltage markets, providing A / V installation, testing, and repairs. The ideal candidate will thrive in a team environmen...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Inspireeventsolutions is hiring : Audio Visual Technician in Southlake

    Inspireeventsolutions is hiring : Audio Visual Technician in Southlake

    MediabistroSouthlake, TX, United States
    serp_jobs.job_card.full_time
    Founded in 1986 as a family-owned business, INSPIRE has grown into a global leader in event organization, producing over 2,500 events annually across the United States, Mexico, and the Dominican Re...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Audio / Visual Services Technician Job at SpaceX in Town of Texas

    Audio / Visual Services Technician Job at SpaceX in Town of Texas

    MediabistroTown of Texas, WI, United States
    serp_jobs.job_card.permanent
    SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technolo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30