SUMMARY : The Slot Ambassador assists the Slots Shift Manager in processing floor functions as assigned or directed.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Protect company assets.
- Assist guests and display positive leadership skills.
- Monitor the operation of assigned slot machines.
- Pay manual jackpots.
- Replenish ticket printer paper.
- Exchange currency as requested by guests.
- Interact with players to ensure a positive gaming experience.
- Identify and inform guests on the casino floor playing machines.
- Inform guests of the benefits of joining the Players Club.
- Communicate where ATMs and Ticket Redemption machines are located.
- Monitor and keep slot areas clean, secure and well maintained.
- Must be available for scheduled work.
- Must exhibit the Family Style Service model at all times.
SUPERVISORY RESPONSIBILITIES
None.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.
All Employees must be knowledgeable to all Company policies and procedures, including fire and safety regulations.
MUST BE 21+ TO WORK IN THIS POSITION
EDUCATION and / or EXPERIENCE
High school diploma or equivalent required. Previous Slot experience preferred.
CERTIFICATES, LICENSES, REGISTRATIONS
Must possess and be able to maintain the applicable regional Gaming card(s) and / or License(s), if any.
LANGUAGE SKILLS
Must be able to effectively communicate in English.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
COMPUTER SKILLS
None.
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