Technical Specialist Software Development and Support
Location : Minnetonka, MN
Summary : We are seeking a skilled Technical Specialist to join our team. This role involves modifying existing software applications and writing new programs to support user and management needs.
As a Technical Specialist, you will consult with users, design program changes, and provide technical support. You’ll play a crucial role in resolving production system issues and may lead the development of automated systems or procedures.
Duties and Responsibilities :
- Support On-Prem & SaaS applications utilizing SQL Server databases, with expertise in Stored Procedures, SSIS, and query optimization.
- Manage Vendor Application Support, including releases, patches, and incident resolution.
- Develop and manage APIs (SOAP and REST) for both On-Prem and Cloud SaaS vendor applications.
- Apply knowledge of different SDLC methodologies (Waterfall, Agile, .
- Demonstrate excellent communication and interpersonal skills.
- Collaborate effectively both independently and in teams.
- Work with SQL Server and Windows Server.
- Familiarity with Scheduling Tools and Code Management software.
Qualifications :
- Bachelor’s Degree.
- 3+ years of related experience or an additional 4 years of related work experience may be considered in lieu of the Bachelor’s Degree.
Preferred Qualifications :
- Microsoft Office experience.
- Experience working in a multi-platform environment.
- Ability to balance development and support roles.
- Involvement in projects related to business segments.
- Strong analytical and troubleshooting skills.
- Excellent interpersonal skills, customer service focus, and collaboration with IT, vendors, and business groups.
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